Responsibilities

• Set and lead a cohesive, organization-wide communications and marketing strategy aligned with growth and impact goals.
• Partner closely with C-suite leaders to translate complex organizational priorities into integrated internal and external communications that people understand and act on.
• Serve as a strategic advisor to senior leadership on communications, positioning, and reputation management.
• Build, mentor, and inspire a high-performing, collaborative team.
• Oversee external communications/PR, internal communications (with strong HR and senior leadership team collaboration), and client/member marketing (with strong Programs team collaboration).
• Establish clear roles, workflows, and accountability across the function
• Foster a culture of creativity, excellence, collaboration, and continuous improvement.
• Manage vendors, agencies, and consultants as needed.
• Lead the organization’s external communications and brand strategy, ensuring consistent messaging, voice, visual identity, and storytelling across all channels and audiences.
• Develop compelling narratives and storytelling that elevate the organization’s mission, impact, client/member experiences, and thought leadership that inspires action among external audiences.

Requirements

• 8-10+ years of progressive experience in marketing and communications, with demonstrated success leading external communications, media relations, brand strategy, and organizational communications initiatives.
• Experience supporting organizational change through strategic internal communications and managing communications for diverse stakeholder groups, including funders, clients, staff, partners, and community audiences.
• Proven ability to build and scale marketing and communications functions, including developing systems, processes, and workflows that support organizational growth and impact.
• Strong strategic thinker with the ability to translate vision into actionable plans and measurable results.
• Exceptional leadership skills with a track record of building, motivating, and developing high-performing teams in fast-paced, evolving organizations.
• Strong creative instincts and storytelling capabilities, with experience developing compelling content and integrated communications strategies across multiple channels.
• Experience in both nonprofit and corporate environments; preferred in CDFIs, financial services, or agency settings.
• Spanish language proficiency is desired but not required.

Preferred

• Spanish language proficiency is desired but not required.
• Experience using AI tools to enhance marketing, communications, content development, and operational effectiveness is preferred.
• Experience in nonprofit and corporate environments preferred; experience in CDFIs, financial services, or agency settings is a plus.

Benefits

• Medical, dental, and vision insurance plans
• Paid Holidays, vacation and sick time
• 401K retirement savings plans
• Flexible Spending Account (FSA)
• Wellness platform with 2 free coaching sessions a month
• Opportunity for advancement
• And more!