Senior Director Marketing Transformation and Change Management

Responsibilities

• Change portfolio management
• - Lead change management across marketing's active change portfolio — AI tool and agent rollouts, process changes, operating model shifts, and organizational transitions as they arise
• - Prioritize and sequence change initiatives against team capacity and business calendar, given multiple concurrent workstreams
• - Apply structured change frameworks to scope impact, plan enablement, and track adoption, adapting the approach to the size and nature of each change
• - Identify and flag change risks early — including gaps in sponsorship, readiness, or reinforcement — rather than letting them surface post-launch
• AI transformation (primary focus area)
• - Lead change management specifically for AI tool and agent adoption within marketing, including pilot rollouts and scaled deployments
• - Build and maintain change frameworks and enablement patterns tailored to introducing AI capabilities to marketing teams
• - Plan and facilitate recurring AI-focused forums (e.g. quarterly marketing-wide AI update calls)
• Executive and stakeholder engagement

Requirements

• 10+ years proven experience in change management across a range of change types — not only technology rollouts, but also process and organizational change
• Strong stakeholder management skills, including comfort operating with senior/executive audiences
• Excellent written communication — able to write clearly and directly, without relying on corporate jargon or overstatement
• Experience designing and building structured enablement or training materials
• Ability to run multiple concurrent change initiatives of varying size and adapt approach accordingly
• Comfort working with ambiguity, particularly around emerging AI/agentic tools where processes are still being defined
• Familiarity with a change management framework (e.g. ADKAR/Prosci, or a comparable structured model)
• Experience leading change within marketing and marketing technology is desirable
• This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Benefits

• - 401(k) plan with matching company contributions
• - Comprehensive Medical, Dental & Vision Care
• - Paid parental leave at 100% of salary
• - Paid Time Off and Company Holidays
• - Early access to earned wages through Daily Pay