Responsibilities

• Define and author the overarching global communication strategy in order to align long-term enterprise goals with a compelling public voice that elevates our corporate authority.
• Cultivate and leverage deep relationships with Tier-1 tech journalists and industry influencers in order to secure high-impact placements that increase our competitive share of voice.
• Develop proactive response frameworks and risk-mitigation models in order to safeguard corporate reputation and maintain public trust during critical business or industry events.
• Oversee the direction and performance of all corporate digital and social media channels in order to optimize multi-platform engagement with our global community.
• Establish advanced operational KPIs and attribution metrics across all communication vectors in order to measure and prove business impact, brand sentiment, and pipeline influence.
• Provide strategic counsel, bespoke media coaching, and tailored talking points to the C-suite in order to enhance the efficacy of executive thought leadership across public forums.
• Lead, mentor, and scale a high-performing team of communication specialists and content creators in order to cultivate internal talent, maximize operational velocity, and foster a world-class culture of accountability.

Requirements

• Experience with building and executing multi-channel global communications, PR, and social media strategies at scale within a high-growth SaaS, cloud infrastructure, or tech environment.
• A deep understanding of public relations methodologies, crisis management frameworks, and the shifting nuances of algorithmic digital channels.
• Experience with handling corporate visibility operations and acting as a trusted liaison to media entities, industry analysts, and executive stakeholders.
• The human element: Exceptional relational intelligence and diplomacy skills, enabling you to harmonize diverse cross-functional teams and build ironclad partnerships across organizational boundaries.
• A growth-mindset approach: A natural appetite for constructive feedback, a relentless drive to challenge stale brand paradigms, and a "leave it better than you found it" attitude.
• Fearlessness: Marketing has to create compelling stories from highly technical products and concepts, with new ones emerging almost every day. We must learn all the time, ask the basic questions, and be willing to fail in order to learn more.