Responsibilities

• Own client retention, product/service evolution, account performance, and portfolio growth.
• Drive high-level media strategy while remaining hands-on with pitch execution, key press outreach, and high-stakes media moments.
• Serve as an authoritative, trusted strategic partner to client contacts and their executive teams, guiding their brand to help them reach their full potential.
• Set and plan against revenue goals, talent development, agency marketing, lead generation and new business development for the Financial Services practice group, with a focus on growing our portfolio of growth-stage/established fintech and traditional financial services brands.
• Proactively lead and close new business efforts from start to finish with minimal oversight.
• Generate new revenue with existing clients. You have a keen eye for timing strategic recommendations that align the scope of work to meet the needs of our clients.
• Work with our specialists to provide clients with programs that integrate traditional PR, digital, and social media platforms.
• Serve as a steward of Mission North’s values and operating principles.
• Mentor and coach staff across all levels of skills development.
• Work closely with fellow account leads to direct account staffing and forecasting.

Requirements

• 10-12 years of PR agency or in-house experience working with emerging tech, fintech or financial services brands across areas that could include AI-driven finance, banking, payments, investment, crypto or real estate tech brands.
• Experience framing technology transformations into compelling mainstream and trade narratives and helping clients navigate sensitive reputation issues, AI ethics, and crisis communications.
• Adept at providing direct counsel to C-level executives and guiding them through shifting market dynamics.
• Experience managing integrated programs across earned media, content and digital.
• Compelling communication and presentation skills.
• Strong new business development skills with a proven track record of closing and retaining new clients.
• Experience leading strategic workshops and initiatives including messaging, storyline development, thought leadership platform development and media training.
• Strong leadership skills with a commitment to accountability, talent development and mentorship.
• Proven track record of directing multiple teams while staying close to the execution and tactical output in order to support practice growth..
• Bachelor’s degree.

Preferred

• Bonus points for experience in public affairs and advocacy, financial communications and/or investor relations.

Benefits

• Mission North cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.