Senior Director, Communications (eCommerce Marketplace)

San Bruno, CA (On-site)

$169K/yr – $338K/yrSenior Level10+ years expFull time

Posted 2 hrs ago

Job Summary

Own and execute a forward-looking communications strategy that accelerates Walmart Marketplace and WFS growth, shaping seller opportunities and omnichannel leadership while aligning with enterprise priorities and cross-functional teams.

  • Develop and lead enterprise-level communications strategies to drive awareness and adoption
  • Lead proactive media campaigns and thought leadership around platform milestones
  • Collaborate across Enterprise Growth, eCommerce, Stores, Merchandising, Tech, and Corporate Affairs to unify the eCommerce narrative

Job Description

Responsibilities

  • Develop and lead a forward-looking communications strategy to accelerate Marketplace and WFS growth.
  • Shape the narrative around seller opportunity, assortment expansion, fulfillment innovation, and Walmart’s omnichannel advantage.
  • Position Walmart Marketplace as a differentiated, tech-enabled platform powered by trust, scale, and physical store integration.
  • Lead proactive media strategies highlighting Marketplace milestones, seller success stories, and platform innovation.
  • Secure thought leadership opportunities positioning Walmart as a global leader in omnichannel and platform retail.
  • Partner across Enterprise Growth, eCommerce, Stores, Merchandising, Tech, and Corporate Affairs to create a unified eCommerce narrative.
  • Align Marketplace storytelling with Walmart’s enterprise brand, investor priorities, and customer experience strategy.

Requirements

  • 10+ years of communications leadership experience within eCommerce, retail, technology, or platform businesses.
  • A growth mindset with experience supporting scale, expansion, and competitive positioning.
  • Proven ability to develop enterprise-level communications strategies that drive awareness, adoption, and reputation.
  • Experience advising senior executives in high-visibility, high-growth environments.
  • Strong media and PR instincts, with experience leading proactive campaigns around product launches and business milestones.
  • Minimum Qualifications: Bachelor’s degree in Communications, Public Relations, Political Science, or related field and 6 years’ experience in journalism, communications, or relevant area OR 8 years’ experience in journalism, communications, or relevant area. 2 years’ supervisory experience.

Preferred

  • Media Relations

Benefits

  • At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Walmart

With approximately 255 million customers and members visiting more than 10,500 stores and numerous eCommerce websites in 19 countries, Walmart is uniquely positioned to serve customers how, when and where they want. Formed in 2021, Walmart Data Ventures unlocks the full value of Walmart’s first-party data, delivering actionable, customer-centric insights through Scintilla, our integrated insights ecosystem. Scintilla is now available in the U.S., Mexico, and Canada, offering Merchants and brands a comprehensive solution to make informed business decisions in today’s dynamic retail environment. The name ‘Scintilla,’ derived from the Latin word for ‘spark,’ embodies the power of a single insight to ignite transformative ideas. Even the smallest, most granular data point can drive decisions that create meaningful impact. Scintilla empowers businesses to turn insights into action, optimizing every touchpoint along the customer journey—from home to store—and the product journey—from source to shelf. At Walmart Data Ventures, our mission is to deliver value to customers, suppliers, merchants, and store operators by bridging insights with actionable strategies that enhance the retail experience.

Founded in 2021
Bentonville, Arkansas, USA
288 employees (21 in marketing)

Salaries

Posted range

$169K/yr – $338K/yr

Taken straight from the job posting.

See all Walmart salaries

Marketing Team

Marketing Team Size
8 (3% of company)
Median Career Experience
6 years
Median Tenure
1 years
Marketing Roles Posted (Last 30 Days)
9

Traffic Signals

Monthly Visitors
6.8K
Traffic Source Mix
Search
29.1%
Direct
46.7%
Referral
6%
Social
17.2%
Paid
1%

Headcount Trend

Current headcount: ~288

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