Senior Director, Communications (eCommerce Marketplace)

Responsibilities

• Shape a compelling narrative around seller opportunity, expanded assortment, fulfillment innovation, and Walmart’s omnichannel advantage.
• Position Walmart Marketplace as a differentiated, tech-enabled platform powered by trust, scale, and physical store integration.
• Advise senior leaders on messaging that strengthens competitive positioning in a rapidly evolving retail landscape.
• Drive bold, proactive media strategies that elevate Marketplace milestones, seller success stories, and platform innovation.
• Secure thought leadership opportunities that position Walmart as a global leader in omnichannel and platform retail.
• Amplify key growth initiatives across earned, owned, executive, and digital channels.
• Serve as a senior communications leader who can influence, align, and mobilize cross-functional teams at scale.

Requirements

• Bachelor’s degree in Communications, Public Relations, Political Science, or related field and 6 years’ experience in journalism, communications, or relevant area OR 8 years’ experience in journalism, communications, or relevant area. 2 years’ supervisory experience.
• Communications leadership experience in eCommerce, retail, technology, or platform businesses.
• Expertise in developing and executing strategic media plans, including crisis communication and executive engagement.
• Strong leadership skills in managing and developing communication teams and external agency partnerships.
• Proficiency in shaping global communication strategies that align with business objectives and enhance organizational reputation.
• Demonstrated ability to advise senior executives on messaging, speechwriting, and media relations in complex markets.
• Prepared to leverage data, trends, and digital platforms to optimize communication impact and stakeholder engagement.
• Commitment to ethical standards, integrity, and fostering a culture of accountability and continuous improvement.

Benefits

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• The amount you receive depends on your job classification and length of employment.
• It will meet or exceed the requirements of paid sick leave laws, where applicable.
• For information about PTO, see https://one.walmart.com/notices.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
• Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.