Responsibilities

• Lead the planning, coordination, and execution of workshops, webinars, training programs, community engagement initiatives, and partner events.
• Manage agency-led programs and strategic initiatives from planning through completion.
• Serve as the primary point of contact for external partners, stakeholders, sponsors, community organizations, and program participants.
• Build and maintain strong relationships with chambers, SBDCs, nonprofit organizations, educational institutions, business associations, and community partners.
• Coordinate partner communications, scheduling, reporting, follow-ups, and program logistics.
• Represent Braven at networking events, conferences, workshops, and community engagements to promote agency programs and services.
• Support executive-led initiatives, speaking engagements, and strategic partnership opportunities.
• Manage multiple projects simultaneously while ensuring deadlines, deliverables, budgets, and program objectives are achieved.
• Oversee day-to-day operational execution of programs and agency initiatives.
• Develop, maintain, and improve SOPs, workflows, operational systems, and internal documentation.

Requirements

• 5+ years of experience in digital marketing, project management, program management, agency operations, or related fields.
• Experience managing multiple projects, stakeholders, and priorities simultaneously.
• Experience working with clients, external partners, community organizations, or business networks.
• Strong leadership, organizational, communication, and problem-solving skills.
• Experience managing cross-functional teams and coordinating project deliverables.
• Familiarity with Google Workspace, Asana, Claude, Google Analytics, Mailchimp, CRM systems, project management tools, and AI productivity tools.
• Ability to work independently, make sound decisions, and proactively solve problems.

Preferred

• Agency experience preferred.
• Experience managing educational, workforce development, community engagement, or business support programs.
• Experience supervising remote or cross-functional teams.
• Experience with public-private partnerships, grant-funded programs, or community initiatives is a plus.
• MBA preferred but not required.