Senior Designer - Customer Marketing at Vivint | Lehi, UT

Vivint

Senior Designer - Customer Marketing

Lehi, UT (On-site)

Salary Not AvailableSenior Level5+ years expFull time

Posted 6 months ago

Job Summary

Own end-to-end design for customer lifecycle campaigns across email, app, and web to drive engagement and retention.

Lead design for customer-facing campaigns across channels and lifecycle stages.
Must-have: Proficiency in Figma and email design best practices.
Standout: Strong portfolio of lifecycle marketing design work showing scale.

Job Description

Responsibilities

Designing and executing customer-facing marketing campaigns across app, web, and email channels
Partnering with Customer Marketing to translate lifecycle strategies into compelling, on-brand creative
Developing creative solutions for customers with varying levels of product familiarity and engagement
Designing and adapting assets for multiple platforms while meeting technical and channel-specific requirements
Leading creative execution for email campaigns, including lifecycle, promotional, and retention-focused messaging
Collaborating with strategists, analysts, and channel owners to optimize creative based on performance data
Participating in concept development, campaign ideation, and creative problem-solving sessions
Supporting A/B testing initiatives and iterating on creative to improve open rates, CTRs, and retention metrics
Ensuring brand consistency while balancing creative expression, platform needs, and audience context

Requirements

5–8 years of experience in digital, marketing, or customer-focused design roles
Strong visual design skills with a refined sense of hierarchy, layout, and brand expression
Proven experience designing for performance-driven marketing channels (email, app, web)
Deep understanding of brand systems and the ability to apply them consistently at scale
Experience designing for mobile-first audiences and responsive environments
Comfortable presenting creative concepts, rationale, and recommendations to stakeholders
Ability to manage multiple projects independently while maintaining high attention to detail
Experience using data, testing, and insights to inform creative decisions
Strong portfolio demonstrating real-world marketing or lifecycle design work
Proficiency in Figma

Vivint

3.6 Glassdoor

Vivint, an NRG company, is the only smart home provider that brings security, energy management, and automation together in a single, integrated system—all controlled from one app.From smart cameras and sensors to thermostats, lighting, and more, Vivint delivers a fully connected experience that gives customers greater control of their smart homes, anytime, from anywhere. Every system includes professional installation and personalized setup from Vivint home experts, plus award-winning 24/7 customer support and monitoring.With a focus on innovation, customer experience, and sustainable energy use, Vivint helps over two million customers manage their homes simply, securely, and efficiently. As part of NRG, Vivint also supports renewable energy solutions for a more sustainable future.Learn more at vivint.com.

Founded in 1999

Lehi, Utah, USA

8.3K employees (235 in marketing)

www.vivint.com

63% recommend to a friend

69% CEO approval