Senior Coordinator, Lifecycle Marketing

Chicago, IL (Unknown)

$62K/yr – $65K/yrSenior Level3+ years expFull time

Posted 2 days ago

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Job Summary

Own end-to-end growth marketing campaigns from planning to optimization, focusing on lifecycle messaging, audience segmentation, and cross-channel activation, with collaboration across Brand, Content, Ticketing, and Partnerships; manage cadence, channel mix, and performance measurement.

  • Campaign planning and execution
  • Lifecycle messaging and personalization
  • Cross-channel activation and analytics

Job Description

Responsibilities

  • Campaign Planning
  • Support Manager of Growth Marketing with overall strategy, execution, and reporting of all marketing and advertising campaigns.
  • Define lifecycle frameworks and messaging strategies for single-game buyers, membership plan holders, lapsed fans and other target engagement audiences.
  • Conceptualize, plan, execute, and optimize audience targeting, segmentation, journey mapping, and creative/media to maximize demand generation.
  • Customize communication at scale for target segments and user behaviors through dynamic content and personalized elements, specifically through owned digital channels.
  • Determine cadence, segmentation, and channel mix by fan type and campaign
  • Measure, analyze, and present key channel findings in partnership with Business Strategy & Analytics to inform short and long-term business efforts.
  • Collaborate across all departments (Brand, Content, Ticketing, Corporate Partnerships, Foundation, BSA, etc.) to understand and execute against organizational objectives.
  • Channel Execution
  • Design, test and deploy campaign touchpoints across owned digital marketing channels (emails, SMS messages, website and app modules, etc.).

Requirements

  • 3-4 years of growth marketing experience, specifically developing and executing email marketing campaigns; SMS and web/app experience preferred
  • Excellent attention to detail and organizational skills with experience managing multiple channel calendars
  • Experience planning and executing campaigns that involve segmentation, automation, and personalization strategies
  • Ability to prioritize, manage, and complete multiple projects with simultaneous deadlines
  • Ability to leverage a technical mindset with a creative and analytical approach to problem solving
  • Positive attitude and strong work ethic with a “team-first” mentality
  • Passion for sports marketing and deep understanding of fan engagement trends
  • Ability to adapt to occasional variations in schedule including working nights, weekends, and holidays as business needs dictate based on the event calendar.
  • Must demonstrate our organizational values of integrity, curiosity, empathy, collaboration, and originality

Benefits

  • Competitive total rewards package, full benefits (medical, dental, vision, 401k matching, paid life insurance)
  • employee assistance program (EAP)
  • comprehensive PTO package
  • social events
  • volunteer opportunities
  • learning and development
  • Employer-paid breakfast, lunch, parking, on-site gym and training classes, employee ticket program, and more.
Chicago Blackhawks logo

Chicago Blackhawks

Six-time Stanley Cup champions: 2015, 2013, 2010, 1961, 1938, 1934. Original Six hockey club founded on Sept. 25, 1926, when the National Hockey League awarded a franchise to Major Frederic McLaughlin. Owned by Chairman Rocky Wirtz, the Chicago Blackhawks play and operate at the United Center.

Founded in 1926
Chicago, Illinois, USA
420 employees (72 in marketing)

Traffic Signals

Monthly Visitors
30.1K
Monthly Google Ads Budget
$238.3K
Traffic Source Mix
Search
29.4%
Direct
50.2%
Referral
10.2%
Social
9.1%
Paid
0.9%

Headcount Trend

Current headcount: ~420

Marketing Team

Marketing Team Size
45 (11% of company)
Median Tenure
5.7 years
Marketing Roles Posted (Last 30 Days)
3

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