Senior Content Specialist

Herndon, VA (Hybrid)

Salary Not AvailableSenior Level

Posted 1 month ago

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Job Summary

Own end-to-end content production with AI-enabled workflows across blog, emails, social, and sales assets; build a scalable AI-assisted content engine and prompt library; align with Demand Gen calendar and SEO metrics.

  • Content ownership: own recurring content types and editorial calendar.
  • AI workflow: build prompts, templates, and integration with editorial review.
  • Performance: tie content to campaigns, SEO, and content-attributed pipeline.

Job Description

Responsibilities
  • You will be responsible for the day-to-day creation and management of content across multiple formats and channels: blog posts, email campaigns, social media, solution briefs, website copy, video scripts, and more.
  • You won’t just be writing, you’ll be building repeatable, AI-powered content workflows that allow the team to move faster, stay consistent, and produce more without sacrificing quality.
  • Write and edit high-quality, SEO-optimized content across formats including blog posts, solution briefs, website pages, email copy, social media posts, video scripts, and sales enablement one-pagers.
  • Translate complex product capabilities and franchise industry trends into clear, engaging narratives tailored to FranConnect’s target personas.
  • Repurpose long-form content (webinars, white papers, research reports) into shorter-form assets — social snippets, emails, infographics — to maximize content mileage.
  • Maintain a consistent brand voice and tone across all content produced, ensuring alignment with FranConnect’s messaging framework.
  • Collaborate with subject matter experts in Product, Sales, and Customer Success to extract insights and turn them into compelling content.
  • Champion AI tools as a core part of your daily workflow.
  • Use AI writing assistants (such as Writer, ChatGPT, or equivalent) to accelerate first drafts, generate content variations, and scale production volume without compromising quality.
  • Build and maintain a library of AI prompts, templates, and content briefs that enable fast, consistent content creation across the team.
Requirements
  • 3–5 years of experience in content writing, content marketing, or a related role in a B2B SaaS environment.
  • Exceptional writing and editing skills — you can write clearly, adapt your voice to different formats, and self-edit with a sharp eye.
  • Demonstrated experience using AI writing tools (Writer, ChatGPT, Jasper, or similar) as a genuine productivity multiplier in day-to-day content work — not just as an experiment.
  • Comfort building and working within structured content workflows, prompt libraries, or AI-assisted production systems.
  • Working knowledge of SEO fundamentals and experience applying them in content creation.
  • Familiarity with HubSpot (or equivalent marketing automation platform) and Google Analytics.
Nice_to_have
  • Experience writing for the franchise, multi-unit, or retail operations industry.
  • Familiarity with tools such as Salesforce, SEMrush/Ahrefs, or Hootsuite.
  • Experience creating content for both mid-market and enterprise B2B audiences.