Responsibilities

• Architect the Machine: Translate complex creative workflows into scalable, automated ClickUp systems that serve as the single source of truth for the agency.
• Lead the Team: Directly manage and mentor the production team, ensuring they have the tools and guidance to execute flawlessly on day-to-day deliverables.
• AI-First Production: Proactively integrate Generative AI tools into the production lifecycle to reduce friction, accelerate drafting, and lower overhead without sacrificing quality.
• Pillar Collaboration: Act as the primary operational bridge between our Content Strategy, Content Engineering, and Creative teams to ensure every asset is data-informed and technically sound.
• Full-Spectrum Ownership: Own content production across written, video, audio, visual, and interactive formats, managing end-to-end workflows from brainstorm to build.
• Fiscal Responsibility: Own project budgets from initial estimates through final reconciliation, managing staffing models and a vetted roster of global freelancers and partners.
• Uphold the Standard: Protect deadlines and creative quality while fostering a culture of "Kind Candor" and high accountability across hybrid teams.

Requirements

• The Workflow Architect: You have 5+ years of experience not just following workflows, but designing the systems that guarantee high-polish, on-time delivery across diverse formats.
• People Leader: You have experience managing direct reports and know how to empower a Project Manager to own their workstreams while maintaining overall department standards.
• Agency-Bred: You’ve cut your teeth inside a fast-paced creative agency or production house where "good enough" isn't an option and premium polish is the baseline.
• The "Chaos Pilot": You have a preternatural ability to protect the creative process from operational chaos. You clear the path for designers and writers so they can focus on "Outstanding" work.
• The Structure-Builder: You don't just survive ambiguity—you destroy it. You have a "Product Manager" mindset and thrive when tasked with building structures from scratch.
• The High-Bandwidth Communicator: You are the calmest person in the room. You over-communicate by default, ensuring stakeholders are never in the dark.
• Experience producing editorial content, web design/dev, motion design, and live-action branded video.
• Experience producing digital marketing assets for enterprise-level clients.
• Mastery of ClickUp (or similar project management tools) and familiarity with Figma.
• Deep understanding of SEO, structured data, or data-informed creative.
• Comfortable collaborating cross-functionally within siloed or complex organizations.

Benefits

• Competitive salaries commensurate with experience
• 100% Medical, Dental, and Vision insurance
• 3 weeks of vacation
• Paid sick days and holidays