Responsibilities

• Lead customers in the process of discovery workshops that align with best practices and drive to solutions based on requirements
• Take complex client and solution concepts and articulate them to audiences of varying perception levels to provide application expertise and knowledge
• Develop and leverage expertise in our Vault platform
• Plan, manage, and perform application build, test, and deploy activities
• Identify and monitor interdependencies between various program or project work streams
• Create project deliverables and standards (e.g., including process standards)
• Plan and establish after-go-live activities including ongoing support and ongoing application changes to align to full capabilities

Requirements

• 7+ years of demonstrated consulting or equivalent experience
• Industry experience in Life Sciences, Healthcare, or Document/Content Management
• Proven track record meeting with senior management and executives as a subject matter expert
• Ability to take complex client and vendor concepts and articulate them to audiences of varying perception levels
• Strong presentation and solution design skills
• Travel requirements depend on the team and can be aligned based on personal requirements with post-implementation being a non-travel role and implementation being travel up to 25%

Preferred

• Experience working with life sciences customers (pharmaceutical, biotechnology, medical/diagnostic devices)
• Experience configuring/implementing Veeva Commercial Content applications (PromoMats, MedComms, and/or MedInquiry)

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program