Senior Communications Manager

Are you a tech-savvy, self-motivated communications professional who thrives in fast-paced environments and takes ownership of projects from idea to execution? Do you enjoy producing digital content, solving problems on the fly, and using every available tool and resource to get the job done? If so, we invite you to consider Quest Corporation of America, Inc. (Quest), Florida’s largest transportation communications firm.

At Quest, no two days are the same. We are a team-oriented organization that develops leaders, promotes from within, and empowers employees with the tools, training, and autonomy needed to succeed. Quest Corporation of America, Inc. (Quest) is seeking a Senior Communications Manager to join our Southwest Florida team based in the Fort Myers area. The candidate is responsible for managing public information efforts for infrastructure projects. The position includes stakeholder engagement, government relations, media relations, community outreach, content writing, video production, press conferences, special events, and executive presentations.

Candidates must be willing to work five days per week in an office in Fort Myers.

Responsibilities:

• Develop and implement community engagement plans to inform the public about transportation projects, using a hands-on, solutions-oriented approach.
• Field, mediate, and document public issues related to infrastructure projects.
• Actively communicate project progress to residents, businesses, stakeholders, and media through written materials, public meetings, interviews, and presentations.
• Take ownership of content creation, including shooting video, developing digital and educational content, and collaborating with graphics and video teams.
• Design and maintain a positive public image for the organization and customer.
• Maintain and update project websites and social media platforms, posting alerts, updates, and timely information in line with best practices in digital communications.
• Write, edit, and disseminate clear, concise, and informative materials, including press releases, traffic advisories, social media posts, newsletters, event briefs, etc.
• Assist in developing and executing communication strategies during emergencies or incidents affecting transportation infrastructure.
• Coordinate and support public relations activities, events, and outreach initiatives.
• Build and sustain strong relationships with community leaders, businesses, and organizations.
• Serve as a trusted point of contact for public inquiries, providing clear, accurate, and timely information.
• Leverage existing tools, platforms, and relationships to advance organizational and client goals efficiently and creatively.
• Stay informed on community issues to advise the client of potential challenges.
• Develop strategic alliances and partnerships.

Qualifications:

• Minimum of five years of journalism, communications or public relations experience.
• Bachelor's degree in communications, public relations, journalism, marketing, planning, or a related field from an accredited program.
• Skilled communications professional with a strong background in journalism and exceptional writing abilities.
• Experienced in developing press releases, traffic advisories, media and public responses, and engaging social media content.
• Proficiency in videography, video editing, and photography, along with a keen eye for detail, to ensure high-quality proofreading.
• Able to manage multiple priorities and perform effectively in a fast-paced, high-pressure environment.
• Strong experience with project management, reporting processes, and budgeting.
• Deadline-driven, detail-oriented, and solution-focused.
• Talent for understanding, simplifying, and distilling complex information.
• Experienced in developing written content and collaborating with creative graphics and/or video team to develop project educational materials.
• Ability to perform responsibilities with a significant degree of independence, initiative, creativity, and expert judgment in an office setting.
• Ability to plan, organize, and successfully complete multiple tasks.
• Demonstrated experience with digital and multimedia communications, including video production, websites, social media, signage, and graphic-driven campaigns.
• Proven problem solver and go-getter with strong critical thinking skills and a solution-driven mindset.
• Excellent written, verbal, interpersonal, and presentation skills.
• Exceptional attention to detail to identify and correct errors in grammar, punctuation, spelling, and syntax.
• Ability to perform responsibilities with a significant degree of independence, initiative, creativity, and expert judgment.
• Proven ability to manage deadlines and prioritize tasks
• Talent for understanding, simplifying, and effectively communicating complex information to diverse audiences.
• Ability to analyze text for clarity, coherence, and consistency while ensuring it adheres to established guidelines and tone.
• Experience using Microsoft Office (especially Excel and PowerPoint) and collaboration/planning tools such as Monday.com, SharePoint, and Microsoft Teams.

Quest Corporation of America, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, pregnancy status, sexual orientation, gender identity, veteran status, marital status, or other status protected by law.

Job Type: Full-time

Benefits:

• Dental Insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance