Responsibilities

• Orchestrate cross‑functional comms plans, timelines, and approvals to keep initiatives on track.
• Own content operations: calendars, assets, and consistency across channels and programs.
• Coordinate stakeholders and vendors to deliver high‑quality materials on schedule.
• Uphold governance: route reviews, ensure compliance, and maintain clear documentation.
• Track OKRs and report progress; surface risks and drive mitigation.
• Lead launch readiness and cadence execution across pre, during, and post‑launch phases.
• Support executive and internal communications with clear briefs and updates.
• Improve tools, templates, and SOPs to streamline workflows and scale impact.
• Enable partners and audiences with concise, accessible materials and guidance.
• Manage and support various internal and external events including company-wide all hands, media events, and speaking opportunities.

Requirements

• Bachelor’s degree in Communications, Journalism, Public Relations, English, Marketing, or a related field.
• 5+ years of experience in communications, project coordination, program management, operations, or a related role.
• Strong communication skills (written and verbal), including drafting briefs, status updates, and meeting notes for internal audiences; Strong writing and editing skills, with the ability to translate complex topics into clear, audience-appropriate messaging.
• Demonstrated ability to manage multiple workstreams at once, prioritize effectively, and deliver under tight timelines.
• High attention to detail and strong organizational skills, including maintaining calendars, documentation, and more.
• Experience working cross-functionally with stakeholders (e.g., product, legal, security, policy, creative, and/or agency partners) to gather inputs and drive alignment.
• Familiarity with the U.S. media landscape, including Tier 1 outlets and key journalists/reporters, and an understanding of how earned media works.

Preferred

• Experience supporting integrated communications planning (e.g., launch comms, executive comms, internal communications, campaigns, or events) in a fast-paced environment.
• Familiarity with building/using templates, SOPs, and approval workflows.
• Interest and exposure to technology topics such as data privacy, AI, cybersecurity, trust and safety, software/product launches, or public policy, and interest in learning these areas quickly.
• Experience tracking goals and performance, creating simple reporting dashboards, and surfacing risks, dependencies, and mitigation plans.
• Experience coordinating vendors/agencies and managing production timelines for high-quality deliverables.
• Event coordination experience (internal all-hands, executive engagements, media events, panels/speaking opportunities), including run-of-show planning and day-of logistics.
• Familiarity with editorial standards and stakeholder review processes requiring accuracy, confidentiality, and compliance.

Benefits

• Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice.