Responsibilities

• Client relationship cultivation and growth - responsible for managing relationships with stakeholders and identifying and driving opportunities to grow client relationships and engagements. Establishing a thorough understanding of your clients’ motivations, challenges and needs and being able to translate campaign data points into a compelling business story
• Strategic lead for clients - develop effective digital-first marketing solutions and proactive ideas and recommendations while ensuring strong alignment and execution with internal teams
• Know the numbers - have a firm grasp of client business goals and KPIs. Know where we are against objectives at any given time and formulate opportunities or pivots to achieve goals
• Lead client meetings, including weekly status calls, quarterly business reviews and ad-hoc meetings, as necessary
• Develop client engagement models and statements of work, including new versions, renewal periods and change orders
• Revenue tracking and forecasting for your book of business
• Assist with business development including pitch materials and presentations
• Ongoing learning and development in digital marketing, performance media, earned media, owned media, martech, account leadership, health/wellness/lifestyle industries and other topics relevant for your role and future aspirations

Requirements

Preferred

• You are versatile , able to think big, but act small and be nimble
• You are strategic , able to drive business results through strong strategy and execution
• You are autonomous , able to confidently make decisions but know when to ask for help
• You are adaptable , able to navigate an ever changing workload and unforeseen challenges
• You are a builder , with demonstrated excellence in growing and retaining client relationships
• You are an innovator , advancing clients and the agency through new ideas and solutions
• You are a consumer of culture and stay on the forefront of consumer behavior
• You are a leader and bring driver’s seat energy to build trust with both colleagues and clients

Benefits

• Working with seasoned industry experts
• Awesome work environment
• Competitive compensation
• Health coverage
• 401(k) with company match
• Paid vacation
• Healthy living benefit
• Cell phone subsidy
• Company service days
• Ongoing professional development