Responsibilities

• Lead the strategy, delivery, and performance management of assigned retail media accounts
• Develop and complete retailer performance strategies to meet and exceed client benchmarks
• Provide ongoing optimization insights and pacing updates throughout the campaign lifecycle
• Own the end-to-end execution of assigned retail media campaigns, ensuring accurate, on‑time launches and full delivery
• Support presales and pre‑launch planning, including campaign structure, build‑out, and execution, in partnership with internal and external teams
• Lead campaign setup, QA, and launch coordination with internal operations teams, establishing account specific best practices
• Provide the Client Solutions team with live confirmations and screenshots as needed
• Troubleshoot and raise delivery, performance, or technical issues in partnership with teams such as Client Integration Engineering
• Drive the successful implementation of campaign optimizations to improve performance outcomes
• Manage end-to-end ad operations processes for onboarding new retail partners

Requirements

• 4-8 years of Ad Operations experience
• Experience with campaign management in a fast‑paced environment
• Willingness to quickly learn new tools and programs
• Ability to work in a team environment as well as independently
• Strong written, verbal, and presentation communication skills with all levels of internal collaborators and external client partners
• Data‑driven and analytical with a strong attention to detail and process
• Proven thought leader in strategic planning and operational efficiencies
• Efficient time management and organizational skills – able to sustain timeline management and campaign deliverables

Preferred

• Experience with ecommerce media and search platforms and/or the ability and willingness to learn quickly
• Working knowledge of retail, ecommerce, and digital industry
• Bachelor’s Degree in related fields (Advertising, Marketing, Communications, etc.)

Benefits

• Time to Recharge: Flexible time off (FTO), 15 paid holidays
• Time to Recover: Paid sick time
• Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling