Senior Associate, Client Experience

Atlanta, GA (Hybrid)

$59K/yr – $65K/yrSenior Level3+ years expFull time

Posted 2 days ago

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Job Summary

Own media relations strategy and execution for consumer brands, crafting earned-first storytelling and coordinating events and client communications.

  • Build journalist relationships and lead proactive outreach across consumer, lifestyle, and trade media.
  • Draft press materials and social copy that capture attention and drive earned coverage.
  • Support planning and on-site execution of consumer activations and events.

Job Description

Responsibilities

  • Media Relations & Strategy: Proactively monitor the media landscape, build and maintain strong relationships with journalists, craft compelling pitches, and conduct outreach to reporters across consumer, lifestyle, and trade publications.
  • Content Development: Draft high-quality, earned-first storytelling materials, including press releases, pitch angles, messaging frameworks, client emails, and social media copy that people can’t help but pay attention to.
  • Strategic Ideation: Actively participate in team brainstorms, bringing fresh, actionable, and culturally resonant ideas to the table to advance client priorities.
  • Cultural Intelligence: Constantly observe what brands are doing in the space; synthesize cultural trends and competitor activity into digestible insights to inform and optimize client strategy.
  • Event Planning & Activations: Support the logistics, vendor coordination, and on-the-ground execution of consumer-facing events, media mailers, and brand experiences, ensuring every physical detail aligns with the broader campaign strategy.
  • Client Experience & Account Support: Support account management by coordinating team and client meetings, developing detailed recap reports, and proactively managing and tracking deadlines to keep projects on track.

Requirements

  • 3–5 years of experience in communications or public relations, specifically with a background in consumer brand, retail, home/lifestyle or consumer PR , and/or event management.
  • Proven experience assisting with event coordination, managing vendor relationships, and supporting on-site activations.
  • A strong understanding of the consumer media landscape and an inherent sense of what makes a story "pop."
  • Strong writing, editing, and proofreading skills, with the ability to translate brand priorities into clear, compelling narratives for broad audiences.
  • Bachelor’s degree in a relevant field.
  • Collaboration & Teamwork: A proven ability to collaborate seamlessly with colleagues, clients, and agency partners, bringing positive energy and serving as a highly reliable partner.
  • Cultural Acumen & Earned-First Mindset: A relentless drive to stay abreast of fast-evolving pop culture trends and lifestyle moments, combined with an intuitive understanding of what drives earned media and cultural traction.
  • Proactivity & Agility: A self-starter mentality with the ability to anticipate needs before they arise, manage multiple projects under tight deadlines, and maintain a positive, solutions-oriented attitude.
  • Detail-Oriented: A strict commitment to delivering flawless, precise, and accurate work—whether it’s a client-facing strategy deck, a storytelling narrative, or a quick Teams message, or a minute-by-minute event run-of-show.
  • Technical Proficiency: Strong foundational skills in Microsoft Word, PowerPoint, and Excel. (Experience with media databases and social tracking tools is a plus).
Weber Shandwick logo

Weber Shandwick

Weber Shandwick is the earned-first global communications agency. Led by world-class strategic and creative thinkers and activators, Weber Shandwick has won some of the most prestigious awards in the industry, including being named #1 in the Public Relations and Brand Strategies category on Fast Company’s 2024 Most Innovative Companies list, one of Fast Company’s Best Workplace for Innovators in 2023, PRWeek’s 2024 Global Agency of the Year, ranked #1 on PRovoke’s Global Creative Index in 2024 and honored on Ad Age’s A-List in 2024 & 2020 and Best Places to Work in 2019, in addition to being awarded Campaign Global’s PR Agency of the Year in 2023. Weber Shandwick was the most awarded PR agency at the 2023 and 2024 Cannes Lions International Festival of Creativity, including earning the PR industry’s first-ever idea-led Cannes Grand Prix in the Brand Experience & Activation category and cumulatively earning more than 225 Cannes Lions. Weber Shandwick has also been named PR Agency of the Year by Campaign US in 2021, honored as PRovoke’s Global Agency of the Decade in 2020 and ranked #1 on PRovoke’s Global Creative Index in 2021 and 2022. Additionally, the firm was named PRWeek’s Global Agency of the Year in 2015, 2016, 2017 and 2018 and was awarded PRWeek’s Purpose Agency of the Year in 2020 and 2021. Weber Shandwick also received Honorable Mention on the Gartner Magic Quadrant for Global Marketing Agencies in 2021, as the only PR agency featured.  Part of the Interpublic Group (NYSE: IPG), Weber Shandwick is the anchor agency within The Weber Shandwick Collective – the strategic communications and consulting network. For more information, visit https://www.webershandwick.com/. Social Media Community Guidelines: http://bit.ly/wssocialterms

Founded in 2001
New York, NY, US
4.4K employees (1,170 in marketing)

Traffic Signals

Monthly Visitors
74.1K
Traffic Source Mix
Search
36%
Direct
46.1%
Referral
5.6%
Social
11.7%
Paid
0.4%

Headcount Trend

Current headcount: ~4.4K

Marketing Team

Marketing Team Size
882 (20% of company)
Median Career Experience
14 years
Median Tenure
7 years
Marketing Roles Posted (Last 30 Days)
32

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