Responsibilities

• End-to-end ownership of Triggered Email programs across our three Specialty Retail Brands. Responsible for programming, execution, performance tracking and testing. You will keep a daily eye on health metrics, own the longer-term performance narrative, and quickly solve issues as they arise.
• Shape the future of the email program–adding to the long-term vision, identifying opportunities for improvement, and ideating on potential.
• Drive testing initiatives (ideation -> execution -> reporting) to drive meaningful results – lead 6 month planning cycles both internally and with cross-functional teams, prioritize the team’s work on highest-ROI initiatives, track progress and make pivots when necessary, and have a finger on the pulse of industry trends and competitor best practices.
• Become the email channel subject matter expert, gaining a deep understanding of our marketing strategy, customers, and operating model.
• Partner with cross-functional stakeholders, channel analysts, and operations to deliver best in class customer experiences
• Build relationships with multiple cross-functional partners, including Creative, Comms Platform, Search & Recs, Engineering, External Agencies and the broader Marketing organization.

Requirements

• Bachelor’s degree in Business, Economics, the Sciences, or other concentrations with a quantitative focus, preferred.
• 2+ years of experience ideally in a data-driven marketing role, management consulting, startup/tech, finance, and/or strategy fields. Experience with email marketing channels is a plus.
• Experience with basic statistical methods used in A/B testing (e.g., statistical significance, sample sizing, choosing KPIs, etc).
• Strong track record of driving impactful results, exhibiting a strong ability to come up with innovative ideas and solutions, and effectively communicating those ideas to team members or stakeholders
• Familiarity with marketing metrics and a proven track record of customer-first thinking.
• SQL knowledge, data visualization experience (e.g., Looker) Google Sheets/Excel usage.
• Excellent attention to detail, critical thinking, verbal, and written communication skills.
• Ability to handle multiple priorities, learn quickly, and thrive in a fast-paced environment.
• A desire to win as a team - collaborative team player who wants to see themselves and others succeed and thrive.

Benefits

• Full health benefits available (Medical, Dental, Vision, HSA/FSA) on day one for eligible employees.
• No-cost access to 2nd.MD, a virtual expert medical consultation and navigation service.
• Global Traveler Health Insurance through GeoBlue.
• 24/7 access to mental, financial, physical and emotional wellbeing support, plus an enhanced offering of therapy and coaching.
• Automatic enrollment into Basic Life and Accidental Death & Disability Insurance.
• 401(k) matching with immediate vesting.
• Paid Parental Leave, Surrogacy & Adoption Reimbursement and Caregiver Services.
• Tuition Reimbursement.
• Wayfair Employee Discount.
• Gym/Fitness Discounts (Wellhub and varying regional memberships).