Senior Analyst, Social Commerce

Responsibilities

• As a Senior Analyst, you’ll support the execution, measurement and ongoing optimization of social commerce programs across client accounts.
• You’ll work closely with Social Commerce leadership and cross-functional teams to help manage shop operations, affiliate and creator programs, product launches, promotions, reporting and client deliverables.
• You’ll also help translate platform and performance data into clear insights and recommendations that improve program effectiveness over time.
• Day-to-day, Your Role Includes
• - Assisting the day-to-day execution of social commerce programs, primarily across TikTok Shop and other emerging commerce platforms
• - Working within TikTok Shop Seller Center, Affiliate Center and related platform tools to support shop operations, product management, and performance monitoring
• - Supporting product launches, promotions, seasonal campaigns and key commerce moments by coordinating timelines, inputs, approvals and platform requirements
• - Monitoring shop, product, creator, affiliate, content and promotional performance to identify trends, risks and optimization opportunities
• - Pulling, organizing and analyzing data from Seller Center, affiliate platforms, paid media tools and third-party commerce intelligence platforms
• - Supporting the development of recurring performance reports, client-ready presentations, competitive analyses and strategic recommendations

Requirements

• 3-5 years of experience in social commerce, e-commerce, digital media, marketplace operations or a related field
• A four-year college degree
• Strong interest in social commerce, creator-led commerce and the evolving role of platforms such as TikTok Shop
• Hands-on experience with TikTok Shop, including Seller Center, Affiliate Center, shop operations or performance reporting, strongly preferred
• Fluency with Excel, including pivot tables, lookups and data organization, and comfort learning new reporting and platform tools
• Strong presentation development and storytelling skills, with the ability to build clear, polished and client-ready decks
• Excellent project management and organizational skills, with strong attention to detail and the ability to manage multiple workstreams
• Experience communicating and collaborating with internal teams, external partners and client stakeholders
• Comfortable working in a fast-paced and deadline-driven environment with evolving priorities
• Proactive, solutions-oriented and willing to learn new platforms, tools and ways of working

Preferred

• Experience with commerce intelligence, creator discovery or affiliate management tools such as FastMoss, Euka or similar platforms is a plus.

Benefits

• Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.