Senior Account Manager

New York, USA (On-site)

$75K/yr – $85K/yrSenior Level5+ years expFull time

Posted 3 months ago

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Job Summary

Drive end-to-end performance marketing for client accounts, owning campaigns, budgets, ROI strategies, and cross-channel growth.

  • Must-have: 3–5 years in digital performance marketing in brand or agency settings.
  • Standout: Experience with AI tools and Excel for analysis.

Job Description

Responsibilities

  • Lead daily campaign management, campaign reporting, monitoring, and optimizations for client accounts
  • Lead daily maintenance, tracking, and monitoring of campaign budgets and KPIs, maximizing growth potential on accounts
  • Lead communication the performance of managed campaigns to both internal and external stakeholders, keeping Client KPIs at the forefront of all decision-making
  • Provide strategic direction to clients on the best course of action for maximizing ROI
  • Provide direction to client stakeholders on the best areas to grow the business, across a variety of performance channels
  • Lead creative material review and technical setup for successful campaign launch and ongoing campaign management
  • Be a subject matter expert in our industry by continuing to develop holistic industry knowledge, including email, non-email, and compliance protocols
  • Lead existing relationships with current legacy clients and establish leadership in new relationships with newly onboarded clients
  • Identify and develop potential solutions to improve or further bolster best-in-class client service and intrateam communication, developing “white-glove” mindset, including but not limited to AI integration and development
  • Lead monthly payment processes for clients you are managing to ensure the timely deployment of invoices, as well as the timely receipt of payments

Requirements

  • 3 - 5 years of digital performance marketing experience within a brand's internal team and/or in an agency setting
  • Masterful Communication & Collaboration
  • You possess exceptional prowess in both internal team dynamics and external partner engagement.
  • Business Acumen
  • An entrepreneurial spirit fuels your unwavering work ethic.
  • An innate attention to detail that elevates your work to meticulous levels; strong time management and organizational skills.
  • A high level of proficiency in harnessing Microsoft Excel and AI as powerful tools.

Preferred

  • AI proficiency
  • Masterful communication & collaboration
  • Entrepreneurial drive
  • METICULOUS precision
  • Excel & AI proficiency

Benefits

  • Comprehensive health, dental, vision, and mental health benefits (One Medical, Talkspace, KindBody, Health Advocate)
  • 15–24 days PTO/year depending on seniority, plus birthday off, 7 sick/safe days, and up to 12 weeks paid parental leave
  • New MacBook Pro and access to cutting-edge AI tools across the agency
  • Sun-drenched penthouse Acceleration Hub on 5th Avenue in Flatiron—with commuter benefits and Citibike membership
  • Dog-friendly office, regular team events (Field Day, Ski Club, Golf League, holiday celebrations), and a culture built around ownership and ambition
  • Regular performance reviews with quarterly growth path check-ins
  • 4-day workweek (as highlighted in company highlights)
  • Compensation & Benefits details including salary and bonuses
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Direct Agents

3.7 Glassdoor

Direct Agents, celebrating its 22nd year of excellence, is a full-service growth marketing consultancy fueled by a future-focused mindset. As an independent and certified Minority-Owned Business, our team of 75+ professionals across NY and LA brings unique insights and solutions to every project. We specialize in strategic innovation and an AI-integrated approach, consistently providing our clients with a competitive edge in an ever-evolving marketing landscape. To learn more about our services, visit www.directagents.com or email marketing@directagents.com. Subscribe to Digital Transformation for weekly marketing updates, news, and trends: https:Subscribe on LinkedIn https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7019056617816039424

Founded in 2003
New York, New York, US
179 employees (54 in marketing)
57% recommend to a friend
58% CEO approval

Traffic Signals

Monthly Visitors
13.3K
Monthly Google Ads Budget
$20.7K
Traffic Source Mix
Search
33.1%
Direct
50.4%
Referral
7%
Social
8.3%
Paid
1%

Headcount Trend

Current headcount: ~179

Marketing Team

Marketing Team Size
50 (28% of company)
Median Career Experience
5 years
Median Tenure
2 years

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