Responsibilities

• Client leadership: Serve as the day‑to‑day senior contact for clients and manage smooth day-to-day running of accounts.
• Integrated campaigns: Build and run cross‑channel programs (corporate reputation, exec visibility, product comms, content, social, influencer, paid amplification).
• Media, social, and influencer: Drive media strategy, narrative development, pitching; lead social/influencer programs and paid social/search/display in partnership with specialists.
• Data, analytics & performance: Implement measurement frameworks and dashboards.
• AI enablement: Apply responsible GenAI within approved guardrails to enhance planning, content ops, insights, and measurement; upskill teams on best practices.
• Team & culture: Manage and mentor high‑performing teams (AD/AM/SAE/AE); ensure smart resourcing, clear roles, and collaboration for seamless delivery.
• Growth & new business: Support in the development of pitches/proposals.
• Operations: Lead SOW creation, project plans, budget tracking, and vendor management; ensure on‑time, on‑budget delivery and high client satisfaction.

Requirements

• 8–10+ years in integrated communications within agency environments, leading multi‑market programs for technology brands.
• Proven success growing accounts, improving client satisfaction/retention, and leading teams.
• Strong command of media strategy, social/influencer, paid digital, content operations, and analytics/attribution.
• Demonstrated application of GenAI across planning, content, insights, and measurement; advocate for ethical, transparent AI use.
• Expert writer and presenter; able to simplify complexity, build compelling narratives, and sell ideas.
• Global mindset and ability to operate across time zones and cultures; inclusive leadership that develops talent and fosters psychological safety.

Benefits

• Health Insurance via TriNet: Get the care you need when you need it.
• Enhanced Family Leave: Welcoming a new child is a special time that deserves special attention.
• Clarity Cares Time: Appointments and emergencies don't have to eat into your PTO.
• Employee Assistance Program (EAP): Confidential support for personal and professional challenges.
• Volunteer Time Off: Giving back is good for the soul.
• Clarity Compass: Internal employee committee helping ensure we’re walking our talk, especially on issues close to our heart - DEI, Environmental Impact, Employee Wellbeing and Community Engagement
• Unlimited Holiday: Because who doesn't love time off?
• Sabbatical Program: Even more time off after five years!
• Summer Fridays and Winter Break: Enjoying life is important.
• Flexible Working Program: Life happens, and we can help you adapt.