Security & IT Manager

Ignitium is redefining how B2B organizations identify and win their next best customers. As a next-generation account-based marketing (ABM) partner, we combine trillions of real-time intent signals, a proprietary identity graph of over 320 million U.S. contacts, and a suite of cutting-edge technologies to orchestrate highly personalized, multi-channel, multi-touch campaigns at scale.

We power ABM programs for the enterprise tech market, and our clients rely on us to turn complex data into actionable revenue strategies.

At Ignitium, we’re also building careers. Our team is bold, curious, and agile. If you want to innovate at the intersection of AI, data, and marketing and make a tangible impact at a high-growth startup, this is the place for you.

Position Summary

Ignitium is a B2B ABX platform company that processes sensitive client and first-party data at scale. As we expand our enterprise client base, security and compliance are foundational to our ability to grow and maintain client trust.

The Security & IT Manager is responsible for building, owning, and advancing Ignitium's security and compliance program. This is a senior individual contributor role with full ownership of the security function, including SOC 2 Type 2 compliance, client security reviews, and security documentation. The role also provides process ownership and directional oversight of IT operations, with execution support from existing team members.

This position is full-time and is in-office.

Essential Functions

Security & Compliance

• Own and manage SOC 2 Type 2 audit readiness on a continuous basis, including control documentation, evidence collection, gap remediation, and auditor coordination
• Lead all client security reviews and vendor security assessments, including complex enterprise evaluations
• Develop, maintain, and expand the security documentation library, including policies, procedures, controls inventory, and risk register
• Respond to new policy and documentation requirements that emerge from client security reviews
• Manage penetration testing, vulnerability scanning, patch management, and key rotation schedules
• Deliver company-wide security training and enforce adherence to security policies
• Provide Tier 1 security threat analysis and incident response
• Monitor applicable regulatory and data privacy requirements and ensure organizational alignment
• Evaluate and implement compliance automation tooling to improve program efficiency
• Provide proactive security recommendations to leadership

IT Operations

• Own IT processes and standards
• Hardware setup, device configuration, and employee lifecycle execution
• Oversee endpoint management standards and access provisioning policies
• Serve as the escalation point for complex IT issues
• Maintain IT documentation and process standards to support team execution
• Partner with functions on process development and continuous improvement

Secondary Functions

Secondary functions of this position include:

• Participating in special projects and other company needs where technical advisory is needed
• Other duties as assigned.

Ignitium Standards

• Commitment to the Ignitium vision
• Consistently demonstrates an understanding of, and commitment to, Ignitium’s vision
• Professional conduct and positive representation of Ignitium
• Consistently adheres to Ignitium policies and procedures, and represents the company in a positive, professional manner
• Communication skills
• Consistently interacts with others honestly, respectfully, and collaboratively, and communicates clearly and in a timely manner
• Adaptability and flexibility
• Consistently balances competing objectives, handles demands of changing situations and tolerates ambiguity
• Collaboration
• Consistently collaborates effectively cross-functionally and with team members.
• Accountability
• Consistently delivers quality work, is capable of setting appropriate expectations, and delivers results within expected timelines and SLAs.
• Continuous improvement
• Consistently collaborates with team members to encourage continuous improvement within department, pursues professional development activities, and applies what they have learned to improve internal business processes.

Ignitium’s North Star

• Mission: Orchestrate Account-Based Experiences that drive revenue for high-growth companies.
• Vision: Transform the enterprise B2B buying experience.
• Values: Integrity, Trust, Collaboration, Excellence, Agility, Generosity

Knowledge and Skills

To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job:

• Deep knowledge of SOC 2 Trust Service Criteria and end-to-end audit management
• Familiarity with data privacy and regulatory frameworks including GDPR and applicable compliance requirements for B2B SaaS companies
• Proficiency with compliance automation platforms such as Vanta, Drata, or equivalent
• Ability to develop, write, and maintain security policies, procedures, and controls documentation independently
• Experience managing complex, enterprise-level client security reviews and vendor assessments
• Strong organizational and prioritization skills with the ability to manage multiple compliance workstreams simultaneously
• Effective written and verbal communication skills, including the ability to present security recommendations to leadership
• Working knowledge of endpoint management, SaaS application administration, access provisioning, and IT operations processes

Education and Experience

• Bachelor's degree in Information Security, Computer Science, Information Technology, or a related field, or equivalent practical experience
• 4+ years of experience in a security or IT security role
• Demonstrated experience owning a SOC 2 Type 2 compliance program independently
• Experience in a B2B SaaS or data-intensive environment
• Experience building or formalizing security processes at a growth-stage technology company is preferred

Certificates and/or licenses

• Certified Information Systems Security Professional (CISSP), preferred
• Certified Information Security Manager (CISM), preferred
• CompTIA Security+, or equivalent security certification, preferred
• Additional certifications in relevant compliance frameworks (CISA, ISO 27001 Lead Implementer, etc.) a plus

Physical Requirements

• Essential functions require sufficient physical ability to install equipment, lift devices, to stand or sit for prolonged periods of time, and operate office equipment requiring repetitive hand movement and fine motor coordination, including the use of a computer keyboard.

Equipment/Tools Utilized

Duties of this position will require regular use of these types of machinery, equipment, and tools:

• Office equipment including copy machines, computer, and phone

Environmental Conditions

While performing the essential responsibilities of this job, the employee may experience the following environmental conditions at the frequency indicated:

• Noise Conditions: Exposed to noise consistent with a standard office environment
• Injury Exposure: Position requires working with standard office equipment – copy machine, computers, and phones
• Atmospheric Exposures: Typical office environment conditions

NOTE: Ignitium LLC retains the discretion to add to or change the duties of the position at any time.