Responsibilities

• Create targeted social media ad listings to drive leads and increase engagement
• Quickly identify, qualify, and follow up on inbound leads — people who have already expressed interest via social media, telephone, text, email, and more
• Set showings, conduct property tours, and help close leases
• Support new tenant move-ins and ensure a smooth onboarding experience
• Assist with rent collection and follow up on outstanding balances
• Conduct regular property inspections and report on unit and common area conditions
• Deliver a best-in-class customer experience for prospects and current tenants
• Document all interactions and findings with leads in our CRM
• Maintain an up-to-date knowledge of our product and its value proposition to customers
• Partner with Marketing, Sales, and Operations to iterate on strategy, optimize deal flow, and improve lead quality

Requirements

• Bilingual (English/Spanish) required
• Prefer previous experience in a sales/marketing-related role (real estate experience is a plus)
• Exposure in Canva to design social media graphics, ads, and marketing materials that align with our brand
• A bachelor’s degree preferred, or currently pursuing one in Sales, Marketing, Business, or a related field
• Capable of assisting in campaign planning, competitor research, and promotional strategy
• Excellent phone etiquette and demonstrated customer service skills
• Strong attention to detail; self-directed; ability to multitask
• Experience with HubSpot or comparable CRM tools preferred but not required

Preferred

• Real estate experience
• HubSpot or comparable CRM familiarity