Responsibilities

• Maintain a 75% contribution target to support Professional Services Revenue Cloud pre-sales cycles.
• Align closely with Account and Services Sales teams, supporting pre-sales activities such as scoping, engagement planning, and staffing.
• Translate customer needs into sales proposals, including resource models, budget and timeline estimates, and SOW construction.
• Collaborate across Services, Support, Enablement, Alliances, and other internal teams to advance shared objectives and ensure alignment.
• Contribute to the growth of the Revenue Cloud practice through knowledge sharing, community engagement, and thought leadership.
• Spend approximately 25% of time as a billable individual contributor on strategic Professional Services customer engagements, leveraging deep Revenue Cloud expertise to advise implementations and contribute to solutions.
• Support customer engagements to exceed goals, deliverables, and metrics while ensuring alignment with Revenue Cloud best practices.
• Drive high client satisfaction (CSAT) by delivering measurable value in every engagement.
• Serve as a trusted advisor to customers, acting as a proactive and prescriptive guide in navigating their Revenue Cloud journey.
• Manage multiple strategic clients simultaneously, ensuring tight alignment with stakeholders and providing escalation support during implementations.

Requirements

• Experience with pre-sales and sales cycles, including scoping, budget estimation, and SOW construction.
• Deep expertise in Salesforce Revenue Cloud (including Salesforce Billing) and relevant certifications.
• Proven ability to gather and analyze Quote-to-Cash requirements, designing flexible, scalable solutions.
• Strong analytical and problem-solving skills, coupled with the ability to work independently as a self-starter.
• Proven ability to develop polished executive-facing presentations and proposals showcasing the value of Salesforce Professional Services and the Agentforce Revenue Management platform.

Preferred

• Passion: Dedicated to customer success and continuous improvement.
• Beginner’s Mind: A lifelong learner who actively listens and approaches challenges with curiosity.
• Strategic Thinking: Builds strong relationships and considers the bigger picture in every decision.
• Storytelling & Communication: Effectively engages audiences, from team members to C-level executives, delivering compelling narratives that drive action.
• Collaboration: Works seamlessly with teams across functions, fostering unity and shared purpose.
• Adaptability: Thrives in uncertainty and excels in dynamic, fast-paced environments.
• Community Advocacy: Actively contributes to the Revenue Cloud knowledge base, championing internal and external initiatives.
• Multiplier: Amplifies the capabilities, productivity, and impact of others by fostering collaboration, empowering team members, and creating an environment where people can thrive and do their best work.

Benefits

• Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
• Accommodations
• Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.