Retail Operations & Growth Manager at Lovin Oven Cakery | Antioch, IL | $60K/yr – $80K/yr

Retail Operations & Growth Manager

Antioch, IL (On-site)

$60K/yr – $80K/yrManager3+ years expFull time

Posted 3 months ago

Job Summary

Own multi-location bakery operations and drive revenue through retail, wholesale, catering, and local partnerships while coordinating production with a flagship facility.

Operations & P&L: Own store readiness, staffing, scheduling, labor, waste, and KPIs across two locations.
Growth & marketing: Lead promotions, seasonal campaigns, social media, and outreach to wholesale and catering partners.
Partnerships & demand: Build community partnerships, manage delivery accounts, and align production with demand signals.

Job Description

Responsibilities

Oversee daily operations of two bakery retail locations
Ensure consistent customer experience, service standards, cleanliness, and product presentation
Monitor sales, labor costs, waste, and retail KPIs
Manage scheduling, staffing, opening/closing procedures, and store readiness
Maintain strong merchandising and store visual appeal
Hire, train, coach, and develop front-of-house retail teams
Build a culture of urgency, accountability, hospitality, and pride
Create efficient schedules based on traffic and labor goals
Develop promotions, seasonal campaigns, product launches, and events
Manage bakery social media presence (Instagram, Facebook, TikTok)