Retail Engagement Specialist

Responsibilities

• Visit retail locations within your assigned territory and engage with merchants in a professional, relationship-focused manner
• Introduce and educate new merchants on the client’s financial services and program benefits
• Provide on-site support, answer questions, and address concerns to ensure merchant understanding and confidence
• Place and maintain point-of-sale materials and branding in-store
• Document visits and track activity using mobile tools and reporting systems
• Work closely with leadership to ensure territory goals and coverage expectations are met
• Partner with the client to train and advocate client products at the retailer
• Drive merchant awareness within your assigned territory
• Maintain professional interaction with both merchants and fellow employees
• Attempt to place point of purchase signage on exterior and/or interior of business

Requirements

• This position requires a personal vehicle, valid driver's license, proof of insurance, and successful completion of a Motor Vehicle Record (MVR) screening.
• High school diploma or equivalent experience required
• Six (6) months prior sales, promotion, retail, or marketing experience
• Demonstrated knowledge of products and services
• Excellent communications, presentation, interpersonal and problem-solving skills
• Impeccable integrity and commitment to customer satisfaction
• Ability to lift and carry up to 15 lbs. at a time
• Ability to multi-task in a fast-paced, team environment
• Ability to maintain customer confidentiality
• Reliable transportation within assigned territory

Preferred

• Prior retail, sales, field marketing, or customer-facing experience is a plus

Benefits

• Full benefits package including medical, dental, vision, PTO, and 401(k)
• Mileage reimbursement and paid travel time
• Weekly Pay (DailyPay Options Available)
• Paid training and onboarding support
• Company-provided mobile device and materials
• Next-day pay options available