Retail Energy Savings Program Representative – Entry-Level | Immediate Hire | Paid Training

Charlotte, NC (On-site)

$17/hr – $22/hrIntern/New GradFull time

Posted 5 weeks ago

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Job Summary

Own on-site energy savings outreach and customer enrollment at retail and events, with a strong education focus on rebates and conservation programs.

  • Responsibilities: Represent sustainability programs and drive enrollment through face-to-face engagement and promotions.
  • Engagement: Build relationships, answer questions, and maintain accurate records while meeting outreach goals.

Job Description

Responsibilities

  • Represent energy savings and sustainability programs at retail locations and community events
  • Educate customers about energy-efficient products, rebates, incentives, and conservation initiatives
  • Engage with shoppers through face-to-face conversations and promotional presentations
  • Assist customers with program enrollment and answer questions regarding available benefits
  • Build positive relationships with customers while delivering exceptional service
  • Track customer interactions and maintain accurate program records
  • Participate in ongoing training sessions and professional development workshops
  • Collaborate with team members to achieve outreach and enrollment goals
  • Maintain a professional, energetic, and customer-focused presence at all times

Requirements

  • High school diploma or equivalent preferred
  • Excellent communication and interpersonal skills
  • Strong customer service mindset
  • Positive attitude and willingness to learn
  • Comfortable interacting with diverse groups of people
  • Ability to work independently and in a team environment
  • Strong organizational and time-management skills
  • Must be authorized to work in the United States
  • Reliable transportation is preferred
  • No Experience Necessary
GEM logo

GEM

3.6 Glassdoor

www.the-gem.com was established in 2000 and is a privately owned outsource contact centre based in Belfast. Over the years we have established an enviable track record of delivering innovative services for market leading organisations across a wide range of geographic regions, sectors and channels. gem delivers an exceptional customer service experience through the passion of our people, who come from a broad range of backgrounds and a broad range of cultures. Employing over 600 people across our 3 facilities, gem is dedicated to delivering outstanding results for our clients and our performance has been recognised through the many industry awards we have received for recruitment, training, innovative use of technology and business development. Whether you are a client or a member of our staff, gem delivers on promises, exceeds expectations and focuses on how we can best work together to deliver an exceptional level of customer service.

Founded in 1999
Belfast, Northern Ireland, GBR
1.5K employees (99 in marketing)
70% recommend to a friend
47% CEO approval

Headcount Trend

Current headcount: ~1.5K

Marketing Team

Marketing Team Size
45 (3% of company)
Median Career Experience
13 years
Median Tenure
1.8 years
Marketing Roles Posted (Last 30 Days)
19