Company Overview: Sandestin Golf & Beach Resort is a premier destination nestled along the beautiful Gulf Coast of Florida. Our resort offers an array of amenities, including pristine beaches, world-class golf courses, luxurious accommodations, and a vibrant marina. We are seeking a dedicated and experienced Marina Manager to oversee and enhance the operations of our marina.

Job Description: The Marina Manager at Sandestin Golf & Beach Resort will play a pivotal role in maintaining and enhancing the guest experience at our marina. This role requires a passion for the marine industry, strong leadership skills, and a commitment to delivering exceptional customer service.

Key Responsibilities:

• Marina Operations Management:
  • Oversee day-to-day marina operations, ensuring the highest levels of safety and service.
  • Supervise and schedule marina staff, including dockhands and maintenance personnel.
  • Manage inventory of marine supplies and equipment, ensuring timely replenishment.
• Customer Service:
  • Provide exemplary customer service to all marina guests, addressing inquiries, reservations, and concerns promptly and professionally.
  • Foster positive guest relations by maintaining a welcoming and friendly atmosphere at the marina.
• Safety and Compliance:
  • Enforce all safety regulations and ensure staff and guests adhere to marina safety guidelines.
  • Ensure compliance with local, state, and federal regulations related to marina operations.
• Maintenance and Repairs:
  • Oversee routine maintenance and repairs of docks, vessels, and equipment to ensure they are in optimal condition.
  • Coordinate and manage vendors and contractors for specialized maintenance and repairs.
• Financial Management:
  • Develop and manage the marina budget, monitoring expenses and revenues.
  • Implement strategies to increase marina profitability through services, rentals, and events.
• Marketing and Promotion:
  • Collaborate with the resort's marketing team to promote marina services, events, and packages.
  • Seek opportunities for business growth and expansion of marina services.
• Environmental Stewardship:
  • Lead efforts to maintain the marina's ecological health, ensuring the responsible use of natural resources.
  • Promote sustainability and eco-friendly practices within marina operations.

Qualifications:

• Bachelor's degree in Marine Management, Business, Hospitality, or a related field (preferred).
• Prior experience in marina or waterfront management, with a minimum of 3 years in a leadership role.
• Strong knowledge of marine safety regulations and best practices.
• Exceptional interpersonal, communication, and customer service skills.
• Proficiency in budget management and financial analysis.
• Strong leadership and team management abilities.
• Boating and maritime certifications and licenses are a plus.
• Familiarity with marine equipment, maintenance, and repair procedures.
• A passion for the marine and hospitality industry.

Benefits:

• Competitive salary and performance-based incentives.
• Health, dental, and retirement benefits.
• On-site training and development opportunities.
• Access to resort amenities and discounts.
• A supportive and dynamic work environment within a premier resort destination.

Physical Requirements:

The Marina Manager position at Sandestin Golf & Beach Resort requires the ability to perform a variety of physical tasks and responsibilities, including but not limited to:

• Lifting and Carrying:
  • Ability to lift and carry heavy objects, including marine equipment and supplies, up to 50 pounds.
• Standing and Walking:
  • Prolonged periods of standing and walking on uneven surfaces, including docks and marina premises.
• Manual Dexterity:
  • Proficient use of hands and fingers for tasks such as handling ropes, tying knots, and operating equipment.
• Boat Handling:
  • Proficiency in boat handling, including the ability to board and disembark vessels and assist guests with docking.
• Climbing:
  • Climbing ladders and stairs to access boats, docks, and equipment.
• Bending and Stooping:
  • Frequent bending, stooping, and kneeling to access equipment and perform maintenance tasks.
• Swimming:
  • Strong swimming skills, as there may be a need to enter the water for various tasks or emergencies.
• Sight and Hearing:
  • Good visual and auditory acuity to monitor marina activities and ensure safety and compliance.
• Communication:
  • Clear verbal and written communication skills for interacting with guests, staff, and vendors.
• Weather Exposure:
• Exposure to various weather conditions, including sun, heat, rain, and wind, as marina operations are conducted outdoors.
• Time Management:
• Ability to manage time effectively and adapt to varying work schedules, including evenings, weekends, and holidays.

EOE M/D/F/V