Resource Coordinator - Center For Healthy Aging and Good Life
Norwich, CT
Posted 3 weeks ago
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Job Description
Location Detail: Backus Hospital (10309)
Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.
- Assessing and assisting seniors and their families to identify their needs and connect them to resources, including home visits
- Assisting in education and training programs for caregivers, elders and family members
- Acquiring and maintaining resource materials (brochures, books, tapes, etc.)
- Marketing the Center to professionals and referral sources within the Hartford HealthCare System and the community
- Maintaining liaisons with the seniors, their families, support personnel, etc., to assure that the client’s needs are continually met
- Communicating with physicians(s) and other health care providers for the client in accordance with HIPAA requirements
- Building and maintaining positive relationships in the community with hospitals, social service agencies, physicians and other health care providers, senior centers, community and professional groups and other possible referral sources as well as influential individuals and professionals of the community at large
- Processing referrals to the Center and assisting seniors in transitions between levels of care and providers of services
- Coordinating visits, meetings, presentations and special events related to center activities
- Collecting, entering, managing and reporting data related to referral patterns
- Assists in curriculum development, policies, strategic planning and procedures of the Center
- Performs other related duties as assigned or necessary
Qualifications
- Bachelor’s degree in Human Services or related field
- 3 years’ experience in case management/discharge planning or working with older adults
- Proficient in Microsoft Office applications (e.g., Word, Excel, Access, PowerPoint)
- Exceptional customer service skills
- Exceptional communication skills
- Ability to work independently and productively in a high volume, multifaceted work environment
- Detail oriented with an ability to manage multiple task assignments in a highly organized fashion
- Possesses a commitment to holistic care in meeting the needs of clients.
- Valid CT driver’s license and the ability to travel independently throughout the community served
Hartford HealthCare
With 44,000 dedicated colleagues and a bold vision for the future, Hartford HealthCare is transforming healthcare across Connecticut and beyond—enhancing access, affordability, health equity, and excellence. Spanning 500 locations across 185 towns and cities, our comprehensive care-delivery system is built to serve every community, every day.From world-class hospitals—including two tertiary-level teaching hospitals, an acute-care community teaching hospital, an acute-care hospital and trauma center, and three community hospitals—to an expansive network of behavioral health services, multispecialty physician groups, urgent and virtual care, surgery centers, home care, senior care, rehabilitation, and mobile neighborhood health programs, Hartford HealthCare is there when and where it matters most.We touch the lives of nearly 28,000 people every single day, delivering unparalleled care through our unique Institute Model—bringing together leading experts in neuroscience, cancer, digestive health, heart and vascular care, orthopedics, and urology & kidney health to provide a unified, high standard of care at the most affordable cost.Recognized nationally for patient safety and clinical excellence, Hartford HealthCare boasts Leapfrog A-ratings across all our hospitals—making us one of the safest healthcare systems in the country.
