Responsibilities

• Own the day-to-day running of in-lab data collection sessions using Neuro-Insight’s SST technology — you are responsible for data quality, session timing, and participant experience from start to finish
• Own participant recruitment end-to-end: screening, scheduling, and coordinating across our internal panel and external recruitment partners so studies are never delayed by a supply problem
• Manage the bench of fieldwork helpers across active studies — briefing them, assigning roles, and ensuring they show up prepared
• Manage participant payments and ensure data is packaged and delivered accurately to the teams who need it — nothing falls through the cracks on your watch
• Troubleshoot hardware, headset setup, and lab environment issues in real time — you are the person who fixes it, not the person who reports it
• Maintain records of participant flows, study timelines, and fieldwork logistics with precision
• Lead projects end-to-end: from the first client conversation and study design through fieldwork, analysis, and final presentation
• Work with neural data to identify patterns and translate findings into clear, compelling narratives — not summaries, but insights that change how a client thinks
• Manage project tracking, flag issues proactively, and keep senior team members informed without being asked
• Engage with clients professionally and credibly — you represent Neuro-Insight every time you are in the room, and you take that seriously

Requirements

• Bachelor’s degree, preferably in neuroscience, psychology, marketing, business, or a related field
• Around 2 years of professional experience in research, consulting, agency, or client services
• Strong analytical skills — you can interpret data and communicate what it means, in writing and in conversation
• Exceptional organizational skills and attention to detail; you run multiple workstreams without dropping the ball
• Comfort troubleshooting hardware, AV, or tech setups — you do not panic when something stops working
• Professional, warm, and polished in client-facing situations
• Proactive operating mode: you surface problems early and solve them without being told to
• Based in or able to commute to Soho, New York City — this role is fully in-office

Preferred

• Exposure to human subjects research, study coordination, or lab operations
• Experience with data visualization tools — Tableau, Power BI, or similar
• Familiarity with neuroscience, behavioral science, or psychology
• Basic statistics and comfort working with structured databases
• Some exposure to client management or business development support

Benefits

• A seat at the intersection of neuroscience, strategy, and AI — at a company building something genuinely world-first
• Hands-on experience across research operations, data analysis, project management, and client engagement from day one
• Direct visibility with senior leadership in a small, high-performing team where your contributions are seen and valued
• In-office environment in Soho, NYC, with a team that believes the best work happens in person