Responsibilities

• Manage and oversee the end-to-end execution of integrated research and analytics assignments while cultivating strong relationships with clients and cross-functional internal resources
• Advise clients and senior-level decision makers with strategic recommendations based on research and analytics findings
• Lead research design and data collection process that align with objectives
• Ensure established processes are followed, and maintaining required documentation to deliver results that meet the highest quality standards
• Own all aspects of the project execution and escalate issues that impact the timeline or data quality in a timely manner
• Counsel junior-level staff, oversee deliverables, and provide professional development opportunities
• Assist with development of scopes of work, budget management, and staffing with team leads
• Present research findings to clients in a clear and professional manner, translating data into strategic recommendations
• Counsel clients on measurement best practices, including identifying priority KPIs, setting benchmarks, and demonstrating success

Requirements

• 7+ years of experience across a broad range of research categories and models; Previous experience in a client-service capacity is preferred
• Experience in media measurement, including earned, owned, and/or paid; Earned media measurement is preferred
• Expertise in media data collection tools such as Talkwalker, Brandwatch, Cision, Signal AI, etc.; Google Analytics experience is a plus
• Proven analytical and deductive reasoning skills; able to translate findings into meaningful insights and storytelling
• Strong Project Management skills; capable of setting priorities, meeting deadlines and managing projects
• Strong written and verbal communication skills with the ability to interact with all levels using both technical and non-technical verbiage. Great at presenting findings to a diverse audience.
• Strong skills in MS Project, MS Excel and Google Sheets, MS PowerPoint and Google Slides, MS Word.
• Multitasker, self-starter, proactive, problem solve, and ability to work effectively in a team environment
• Bachelor’s degree required
• Ability to join us in a hybrid model of working in-person in the office weekly in one either our Los Angeles, San Francisco, or Seattle office.

Preferred

• Previous experience in a client-service capacity is preferred
• Experience or interest in AI applications and tools