Location Detail: 80 Seymour Street (10008)

Shift Detail: Mon-Fri

Work where every moment matters.
Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.
Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.

Job Description

• Establishes targeted goals and growth plans for staff
• Monitors employee performance and conducts effective performance evaluation sessions
• Regularly documents issues, performs disciplinary/coaching sessions and keeps management apprised of significant personnel and operational issues
• Participates in orientation of new staff and provides in-service training to new and existing staff as needed to promote compliance with standards
• Implements changes and keeps staff up to date with clear and concise communications
• Ensures excellent customer service levels as measured by patient, staff, and provider satisfaction surveys
• Ensures timely submission of reports, performance reviews, accounts payable documentation, and other materials required to support effective department and corporate operations
• Oversees all activities of the assigned operational practice - provides leadership and direction to direct reports and providers, and acts as positive role model
• Drives the development and execution of short- and long-term business plans by collaborating with physician leadership and corporate administration in strategic planning and marketing for the practice
• Continuously identifies and implements ways to maximize efficiency, productivity and resource allocation
• Resolves issues and notifies Director of situations that may hinder team's ability to provide excellent service
• Responds promptly and effectively to patient and provider concerns
• Analyzes data reports and acts on significant trends affecting overall effectiveness of the department
• Participates in inter-departmental meetings and serves as liaison to outside stakeholders

Qualifications

• Bachelor’s Degree from an accredited educational institution

• Three years of nursing experience in acute or ambulatory care practice

• Active CT Registered Nurse license

• Two years in a supervisory capacity preferred

• CPR Certification

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.