Responsibilities

• Responsible for conducting outreach and relationship development activities with referral sources, including meetings, presentations, and communications to educate partners on available pediatric behavioral health services, eligibility criteria, and referral procedures.
• Responsible for receiving referrals, gathering required demographic and referral information, and coordinating intake scheduling with Agency clinical staff.
• Maintain a referral tracking system documenting referral source, referral date, youth demographics, scheduling status, and intake completion status.
• Follow up with referral sources and families to support completion of scheduled intake appointments and reduce missed referrals.
• Forward referral information and scheduling updates to the Executive Director or designee as requested.
• Submit a monthly, signed activity summary and invoice to the Agency Executive Director documenting outreach activities, referral sources contacted, referrals received, intakes scheduled, and completed intakes for that month.
• Notify the Agency Executive Director via email of any conflicts, concerns, schedule changes, or needs that may arise related to referral development and coordination activities.
• The quality and effectiveness of referral development activities will be monitored by the Executive Director. Feedback from referral partners may be solicited on an ongoing basis.
• May participate in Agency meetings or planning initiatives related to referral development and community outreach, as requested by the Executive Director.

Requirements

• High school diploma or equivalent required; associate or bachelor’s degree in social work, psychology, public health, healthcare administration, communications, or a related field preferred.
• At least 1–2 years of experience in community outreach, marketing, referral coordination, healthcare, behavioral health, or social services.
• Strong communication and relationship-building skills with the ability to engage community partners and referral sources.
• Ability to collect, organize, and document referral information accurately and maintain a referral tracking system.
• Ability to coordinate scheduling and follow up with families and referral sources to support intake completion.
• Strong organizational and time management skills and ability to work independently.
• Basic computer proficiency, including email, spreadsheets, and documentation systems.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Reliable transportation and ability to travel within South Mississippi for outreach activities.

Preferred

• Preferred degree in social work, psychology, public health, healthcare administration, communications, or a related field.