Recruitment Communications Coordinator - Office of Enrollment Management Communications - UTK

Knoxville, TN (Hybrid)

$54K/yrMid Level2+ years expVolunteer

Posted 16 hrs ago

Job Summary

Own and drive multi-channel recruitment communications campaigns, coordinating content, data integrity, and partner relationships across email, SMS, CRM, and campus outreach to support prospective student recruitment.

  • Lead content strategy and execution for email/SMS marketing and RFI lead generation
  • Collaborate with Marketing to optimize digital partnerships and campaign timely delivery
  • Monitor data quality, scheduling, and stakeholder communication to ensure smooth campaigns

Job Description

Responsibilities

  • Coordinating content development & strategy for mass email & SMS marketing.
  • Monitoring the health and accuracy of data in Slate, our CRM system, and providing systematic updates as needed to ensure the campaign runs smoothly.
  • Serving alongside the Office of Communication & Marketing to collaborate and identify opportunities for improvements to digital marketing partnerships and further streamline RFI lead generation and lead nurturing.
  • Influencing & supporting the selection of names for the university to license and subsequent outreach strategies.
  • Monitoring content lead generation platforms, such as Niche, SCOIR, College Board Connections, and others.
  • Contributing to admissions recruitment tactics by developing content for prospective first-year, transfer, and international students and their families.
  • Developing strategic communication plans for recruitment and outreach efforts to prospective first-year, transfer, and international students.
  • Contributing to content creation for websites, print pieces and social media for prospective student audiences.
  • Leading and maintaining strategic RFI management.
  • Communicating project requirements, delivery of assets, and production timelines with stakeholders.

Requirements

  • Bachelor’s Degree
  • Minimum 2+ years of professional experience, including internship or practicum experience, related to duties and responsibilities
  • Experience working under tight deadlines.
  • Experience with mass email & SMS distribution programs.
  • Experience with Mac operating systems and Microsoft Office.
  • Familiarity with databases and list management.
  • Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.
  • Knowledge of digital marketing, HTML email, and SMS text marketing best practices.
  • Knowledge of CRM systems, account origin sources, and creating dynamic form content.
  • Data-driven, adaptable mindset that can make changes mid-campaign if needed.

Preferred

  • Slate, Salesforce, or other similar CRM systems
  • Asana or other similar project management system
  • Emma, MailChimp, Constant Contact or other similar email marketing platform
  • SCOIR, Intersect, College Greenlight, Campus Reel, or other college recruitment platforms
  • HTML editors and coding
  • Dynamic form content
  • Tableau dashboards & developing campaign reports
  • Knowledge of higher education workflow.
  • Knowledge and understanding of one or more production disciplines: print, digital, and broadcast (multimedia).
  • Sound knowledge of Slate or similar CRM system and Asana or similar project management system.

Benefits

  • Generous paid leave, accruing up to 24 days of vacation and 12 days of sick leave annually, plus 14 paid holidays and administrative closing days
  • Flexible work arrangements, offering a hybrid schedule to most team members
  • Education benefits for employees and their dependents at UT System campuses
  • Retirement and deferred compensation plans, including 401(k), 403(b), etc.
  • Comprehensive medical, dental, and vision insurance plans
  • Employee discounts to attractions, services, and goods
Knoxville Technology Council logo

Knoxville Technology Council

Connecting, growing, promoting, and advocating for the technology industry in the Knoxville region.

Founded in 2019
Knoxville, Tennessee, USA
1 employees

Salaries

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$54K/yr

Taken straight from the job posting.

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