Responsibilities

• Manage a roster of client accounts and serve as a primary point of contact
• Prepare for and lead weekly, bi-weekly, or monthly strategy calls with clients
• Build and guide integrated strategies that may include public relations, content marketing, digital marketing, and social media depending on client scope
• Own client communication, follow-up, and overall relationship health
• Act as the internal quarterback across content, PR, digital, and creative teams to ensure work is completed on time and to standard
• Protect client brand standards and ensure deliverables align with strategy
• Help mentor and manage 1–2 media relations team members toward stronger output and results
• Track account priorities, deliverables, KPIs, and reporting
• Identify growth opportunities, stronger angles, and better ways to position clients in the market
• Bring new ideas to the table that improve results for clients and strengthen agency performance

Requirements

• Strong client management skills and confidence leading conversations
• Ability to think strategically and connect messaging across channels
• Strong writing instincts and communication skills
• High level of organization and follow-through
• Ability to manage multiple clients and priorities without losing control of details
• Comfort giving direction internally and helping others perform at a higher level
• Ability to think critically, move quickly, and bring solutions to the table
• Strong sense of ownership and accountability
• 3–5 years of experience in public relations, media relations, client management, journalism, communications, content marketing, digital marketing, or a related field
• Experience managing client accounts and leading recurring strategy calls

Preferred

• Bachelor’s degree in business, marketing, communications, public relations, journalism, or a related field is a plus
• Experience mentoring junior team members or helping guide deliverables across teams
• Familiarity with Cision, PRWeb, Google Workspace, and Microsoft Office