Responsibilities

• Serve as a key organizational support across account teams, helping track deadlines, initiatives and deliverables
• Conduct client, competitor and industry research to inform PR and social strategies
• Master PR and social media tools such as Cision, MuckRack, PRNewswire, TrendKite, Meltwater Explore, Sprout Social, Hootsuite and RivalIQ
• Proofread and quality-check materials before distribution
• Prepare weekly trackers, quarterly impact reports and other reporting documents
• Take notes during client calls and distribute clear action-item recaps to the team
• Track deadlines and proactively gather team input to ensure deliverables stay on schedule
• Develop media lists, editorial calendars and social media influencer lists
• Support account setup by organizing shared folders, establishing templates and maintaining documentation
• Conduct daily news scans and flag relevant opportunities for media or social engagement

Requirements

• 1–2 years of experience in public relations, communications, marketing or related fields (internships included)
• Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously
• Excellent written and verbal communication skills with strong attention to detail
• Interest in media relations, storytelling and emerging PR and social media trends
• Ability to work collaboratively with teams while also taking initiative on assigned tasks
• Comfortable working in a fast-paced, deadline-driven environment
• Curiosity, eagerness to learn and a proactive approach to supporting client teams
• Requires in-office presence 3 days a week in Waltham, MA; San Francisco, CA; New York, NY; Seattle, WA; or San Diego, CA