Public Outreach Specialist I -Roadways Assistant Communications Manager

Responsibilities

• Assists with community outreach programs, including but not limited to public relations; social media; public outreach materials.
• Assists with public outreach events (Open Houses, Workshops, Public Hearings, etc.).
• Assists in connecting with local stakeholders, and general public; and perform other tasks as needed.
• Provides communications, outreach, and administrative support for the Airfield and Terminal Modernization Program (ATMP) Roadways and Enabling Projects (Century Beautification, LAX Gateway, various LAX Landside projects, etc.), reporting to the Public Information Specialist II.
• Assists with the implementation of public information and community outreach initiatives, stakeholder engagement activities, public notifications, and project communications.
• Supports efforts to maintain accurate, timely, and consistent communication with project stakeholders, community members, businesses, and the public throughout project planning, design, and construction activities.
• The Public Outreach Specialist duties include, but are not limited to, the following:
• Assists in implementing the ATMP Roadways and Enabling Projects stakeholder engagement and communications plans.
• Helps track and address public inquiries, comments, complaints, and requests for information and escalate issues as appropriate.
• Assists in preparing and distributing traffic advisories, construction notices, project updates, and community notifications.

Requirements

• 5 years or more of relevant experience.
• Experience in public outreach, public relations, communications, community engagement, or a related field.
• Experience supporting public infrastructure, transportation, aviation, construction, or government projects preferred.
• Strong written, verbal, and interpersonal communication skills.
• Excellent organizational and time management skills.
• Ability to manage multiple assignments and deadlines in a fast-paced environment.
• Detail-oriented with strong proofreading and quality control abilities.
• Ability to interact professionally with community members, businesses, agencies, elected officials, and project stakeholders.
• Demonstrates excellent customer service and stakeholder relations skills.
• Ability to work effectively in a collaborative team environment.

Preferred

• Relevant certifications in communications, public engagement, marketing, or project management are desirable.
• Construction project experience preferred.