Public Outreach Specialist

Responsibilities

• Assists with the implementation of public information and community outreach initiatives, stakeholder engagement activities, public notifications, and project communications.
• Supports efforts to maintain accurate, timely, and consistent communication with project stakeholders, community members, businesses, and the public throughout project planning, design, and construction activities.
• Assists in implementing the ATMP Roadways and Enabling Projects stakeholder engagement and communications plans.
• Helps track and address public inquiries, comments, complaints, and requests for information and escalate issues as appropriate.
• Assists in preparing and distributing traffic advisories, construction notices, project updates, and community notifications.
• Maintains stakeholder contact databases and distribution lists.
• Drafts routine correspondence, meeting notices, stakeholder updates, and outreach materials.
• Assists with development of PowerPoint presentations, fact sheets, FAQs, and informational materials.
• Coordinates logistics for public outreach events, open houses, workshops, community meetings, and stakeholder briefings.
• Supports website updates, document uploads, and content management activities.

Requirements

• Bachelor's Degree in Communications, Public Relations, Journalism, Marketing, Public Administration, Planning, Political Science, or a related field.
• Proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and Teams.
• Familiarity with Canva and Adobe Creative Suite.
• Experience working with website content management systems (CMS), including Drupal or similar platforms.
• Familiarity with email marketing platforms such as Benchmark or similar systems.
• Knowledge of social media platforms and content management tools.
• Ability to maintain electronic records, contact databases, and project communication logs.
• Experience in public outreach, public relations, communications, community engagement, or a related field.
• Experience supporting public infrastructure, transportation, aviation, construction, or government projects preferred.
• Strong written, verbal, and interpersonal communication skills.

Preferred

• Relevant certifications in communications, public engagement, marketing, or project management are desirable