Responsibilities

• The purpose of this job is to provide credible, transparent, and responsive information to external and internal customers via traditional and non-traditional media and marketing strategies.
• Utilizes strong partnerships within divisions, city departments, government agencies, and private entities.
• Facilitates and implements communications within the department and community, and works to increase awareness, use, and understanding of the assigned department through marketing, advertising, and public relations strategies.
• Essential Duties and Responsibilities - The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description
• Coordinates communication and marketing efforts by accurately communicating with the public, internal teams, and media about the department’s mission and activities. Schedules and monitors communication efforts.
• Utilizes a variety of media to reach appropriate audiences.
• Creates promotional materials and collaborates with others to develop marketing content.
• Serves as department liaison to the city’s media partners, handling inquiries in a timely and efficient manner.
• Communicates accurately and appropriately with the public and responds to citizen inquiries via email, phone, or social media.
• May serve as records custodian for the department and ensure compliance with local government records retention schedules and the State of Missouri’s Sunshine Law.

Requirements

• Bachelor’s Degree in Communication, Marketing, Public Relations, or a related field
• 1 to 3 years’ experience in communication, marketing, public relations, or a related field
• Valid driver’s license or reliable transportation to travel to events, meetings, etc.
• Knowledge of: Social media.
• Graphic design software applications.
• State of Missouri’s local government records retention schedules and Sunshine Law.
• Skill in: Writing press releases.
• Applying marketing strategies.
• Communicating effectively, both verbally and in writing, to meet the needs of the audience.
• Ability to: Perform interviews on camera.