Public Information Representative

Position Description

The Public Information Representative is a full-time Civil Service position in the Metro Parks and Recreation department. This position is responsible for assisting with the professional, creative, and technical work and strategies involved in the dissemination of information regarding the policies, programs, events and activities of Metro Parks. Performs additional duties as assigned.

This position may be required to work weekends and/or overtime.

Metro’s Parks and Recreation Department offers a variety of facilities and programs throughout Davidson County. Currently, the department oversees nearly 16,000 acres of open space, including 178 parks and 99 miles of greenway. Metro Parks offers after school programs for children, activities for seniors (55+), cultural arts classes, dog parks, fitness classes, nature programs, sports leagues, ice hockey, art galleries, and much more. It is the mission of Metro Parks and Recreation to sustainably and equitably provide everyone in Davidson County with an inviting network of parks and greenways that offer health, wellness and quality of life through recreation, conservation and community. This fast-paced, diverse, and multi-faceted environment might be just the place for you!

Typical Duties

• Communicate critical information effectively to the public, and a variety of other departmental constituencies.
• Write press releases, feature stories, and other information for distribution to media outlets and other constituencies.
• Contribute to the planning and execution of communication campaigns and special events for department initiatives, programs, or emergency situations.

• Assist with coordinating responses to public inquiries, media requests, and open records requests, ensuring accuracy and consistency in messaging.

• Maintain, update and develop stories and posts for department’s website and social media platforms.
• Support the development and dissemination of internal communications such as newsletters, announcement and policy updates to department staff.

• Monitor communication channels and reports relevant feedback or public sentiment to the primary communications lead.

• Assist with maintaining contact databases, tracking communication projects, and supporting administrative tasks related to communications activities.
• Participate in the development or amendment of department rules, policies, and procedures as they relate to communications and media relations.
• Maintain liaison with administrative and communications personnel in other departments to facilitate efficient operations.
• Respond as needed during crisis or urgent communications situations.
• Facilitate HUB Requests, Department emails, and other administrative functions.
• Perform other administrative duties as assigned.

Minimum Qualifications

EDUCATION AND EXPERIENCE
Bachelor's Degree from an accredited college or university and two (2) years experience disseminating information and/or planning public relations activities.
*For this specific position, there will be no substitution*
LICENSES REQUIRED:
Valid Driver License
Candidates with accreditations earned in a foreign institute are encouraged to apply.
Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

Preferred Experience, Knowledge, Skills, and Abilities

• Experience in journalism, video production, and/or communications preferred
• Basic graphic art skills and familiarity with Canva, Adobe, Photoshop or other online design and visual communication platforms
• Experience capturing, editing, and producing photographs for communications use
• Experience updating websites or collaborating with IT or web administration teams

We are an equal opportunity employer. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville is committed to selecting the most qualified candidate for each of our roles.

Full-time, Civil Service positions -
10 Vacation Days per year (increasing after 5 years of service)
1 Sick Day per month
12 Paid Holidays per year
Public Safety - Sworn and Civilian positions -
20 vacation days per year
3 Personal days per year
1 Sick Day per month
12 paid holidays per year
Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.
Full-time, Non Civil Service positions - contact hiring department for benefits information
Seasonal/Temporary positions - no benefits offered.