Public Communications Specialist

Boone, NC (On-site)

$45K/yr – $50K/yrSenior Level2+ years expFull time

Posted 6 weeks ago

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Job Summary

Own the social and digital spine for an NCAA athletics program by directing platform strategy, cross-team storytelling, and data-driven campaigns aimed at growing awareness, engagement and earned revenue.

  • Platform Ownership: Manage official channels across Instagram, Facebook, X, TikTok, YouTube and emerging platforms with coordinated sport messaging.
  • Strategic & Cross-Unit Leadership: Develop a department-wide social strategy and align sport-specific messaging with internal teams for brand-consistent content.
  • Analytics-Driven Growth: Use performance data to inform content decisions, optimize campaigns, and support sponsorship, ticketing and marketing goals.

Job Description

Responsibilities

  • Manage Official Social Platforms – Serve as the primary manager of App State Athletics’ official social media accounts (Instagram, Facebook, X, TikTok, YouTube and emerging platforms)
  • Develop Department-Wide Strategy – Create and execute comprehensive, data-driven social media strategies that elevate the App State Athletics brand and support departmental goals
  • Align Sport-Specific Messaging – Work with individual sport programs and internal units to ensure consistent, coordinated and brand-aligned messaging across all digital channels
  • Monitor Trends and Adapt – Track platform trends, audience behavior and industry best practices to proactively adjust content strategy
  • Lead Digital Campaigns – Plan and execute multi-platform campaigns designed to grow brand awareness, increase engagement and support revenue-generating initiatives
  • Use Analytics for Decisions – Analyze performance metrics and produce regular reports to inform content decisions, optimize strategy, and support ticketing, sponsorship and marketing objectives.
  • Engage Online Communities – Monitor, respond to, and engage with followers across platforms to foster a positive and active digital community
  • Coordinate Cross-Department Content – Collaborate with marketing, sponsorships, ticketing, broadcast operations, development and other units to ensure cohesive and strategic content flow
  • Produce High-Impact Content – Utilize video, photo and graphic editing tools to create compelling digital content that adheres to brand standards and resonates with target audiences
  • Oversee Student Assistants – Supervise students who will assist with social & digital media campaigns, content creation and performance metrics analyses
Appalachian State University logo

Appalachian State University

Appalachian State University prepares students to lead purposeful lives as engaged global citizens who understand their responsibilities in creating a sustainable future for all.Our location in the distinctive Appalachian mountain town of Boone, North Carolina, profoundly shapes who we are. As a constituent institution of the University of North Carolina, we fulfill our core academic missions of teaching, scholarship, and service in ways that honor our geography and heritage.

Boone, North Carolina, USA
6.3K employees (359 in marketing)

Traffic Signals

Monthly Visitors
1.2M
Monthly Google Ads Budget
$283.4K
Traffic Source Mix
Search
41.4%
Direct
54.2%
Referral
3.5%
Social
0.3%
Paid
0.4%

Headcount Trend

Current headcount: ~6.3K

Marketing Team

Marketing Team Size
237 (4% of company)
Marketing Roles Posted (Last 30 Days)
2

Funding

Total Funding
$392.3K
Last Raise
$372.3K
Grant, 2 years ago

Funding History

  • Jul 2024
    Grant • $372.3K
  • Jul 2021
    Grant • $20K

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