Responsibilities

• Draft, edit, and coordinate content for CBP social media accounts to communicate the agency's programs,objectives, and mission to the public.
• Work collaboratively as part of a team to implement social media campaigns, engagement tactics, and brand awareness initiatives across various digital platforms.
• Conduct daily social media listening to analyze public discussions, identify information gaps, and address rumors or misinformation regarding CBP and topics such as illegal immigration.
• Evaluate web and social media analytics to assess the effectiveness of outreach programs, track engagement metrics, and provide insights to support strategic decision-making regarding the agency's work with aliens and other stakeholders

Requirements

• You must be a U.S. Citizen to apply for this position
• Males born after 12/31/1959 must be registered with Selective Service
• Primary U.S. residency for at least three of the last five years (additional details below)
• All pre-employment processes will be conducted in English
• You may be required to pass a background investigation
• CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
• As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards.
• Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes.
• Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties.
• Please review further details via the following link.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.