Promotions Coordinator/Cage/MOD
Silver Springs, NV (Unknown)
Salary Not AvailableMid LevelFull time
Posted 3 weeks ago
Job Summary
Oversees guest service, casino marketing, and staff development with a focus on promotions and Player's Club initiatives.
- Owns customer service standards and staff development
- Drives casino marketing, promotions, and Player's Club initiatives
Job Description
Responsibilities
- Position will be responsible for providing friendly, outgoing and excellent service to all guests. Hosting various marketing functions, execution of promotions, and implementation of marketing programs while promoting brand and vision.
- Administer policies relating to all areas of casino floor, and food and beverage operations. Achieve company objectives in customer service, quality of service, and appearance of facility through training of employees and creating a positive, productive working environment.
- 80% Marketing (Weekend Promo and Admin)
- 20% Casino Floor Duties (Cage/MOD)
- Promotes the Player’s Club and Casino promotions.
- Assists managers with input of sensitive data entry into players’ accounts.
- Maintains inventory and implements control of Players’ Club merchandise and promotional materials.
- Control cash handling in the cage and on the casino floor by adhering to reconciliation procedures in accordance with gaming and casino policies and procedures.
- Fill in where needed to ensure guest service standards and efficient operations.
- Ensure that all machines and equipment on the gaming floor are kept clean and in excellent working condition through personal inspection.
Requirements
- High School Diploma or GED equivalent preferred.
- Casino Management experience preferred.
- Must be able to communicate effectively in verbal and written English language.
- Math Ability: Excellent math skills; ability to calculate money accurately.
- Excellent customer relations and communication skills.
- Outgoing, approachable personality with the ability to meet and greet both our established patrons as well as newcomers to the property.
- Strong working knowledge of Gaming Operations.
- Ability to work effectively and cordially with co-workers and management to resolve disputes and customer issues.
- Must be able to write clearly and informatively.
- Excellent organizational abilities (ability to handle cash, calculate accurately, analyze and Account for cash and coin).
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