Responsibilities

• Own and continuously improve the creative intake and project management process, ensuring work is scoped, scheduled, and tracked with consistency across all active workstreams
• Manage day-to-day 3D production workflows in collaboration with external freelancers and agencies — from briefing through final delivery — ensuring accuracy, quality, and adherence to Maiden Home's visual standards
• Set processes and give visibility on deadlines and changes with internal and external teams
• Collect feedback and QA updates from vendors to ensure alignment with brand standards
• Develop and manage RFPs for 3D vendors and external production partners — clearly scoping deliverables, timelines, technical requirements, and budget parameters
• Maintain organized production documentation, version tracking, and asset management across all active projects including owning our DAM system
• Serve as a reliable cross-functional partner to Creative, Marketing, and Merchandising — proactively communicating status, surfacing risks, and managing expectations across stakeholders
• Track and communicate creative resourcing and capacity; manage and negotiate budgets with external partners
• Identify process gaps and continuously optimize workflows for speed, quality, and operational clarity

Requirements

• 3–5 years of experience in creative production, project management, or creative operations — ideally within a brand, agency, or creative services environment
• Proven experience delivering on rigorous post-production timelines and workflows
• Demonstrated ability to build and manage project workflows, not just operate within existing ones
• Production literacy across visual formats — enough familiarity with 3D, photoshoot, or post-production to brief external collaborators, review work critically, and identify when something is off
• Experience managing external vendors, freelancers, or agencies in a production or project management capacity
• Strong organizational skills and attention to detail; comfortable managing multiple active projects simultaneously
• Clear, structured communicator — written and verbal — across both external partners and internal teams
• Experience with project management tooling (Asana or equivalent) at an operational level
• Comfortable managing budgets and holding collaborators accountable to timelines and quality standards
• Low ego, high ownership — solution-oriented, reliable, and proactive without needing to be managed