Programs Communications Coordinator

Responsibilities

• Serve as a primary Programs resource for project-related information, maintaining close visibility into implementation, emerging needs, results, funding opportunities, reports, stories, and available content.
• Participate regularly in relevant Programs meetings and maintain coordination with Fund Development, Marketing, Communications, and other stakeholders to anticipate upcoming priorities, questions, and information needs.
• Research, verify, synthesize, and package project information—including impact data, funding needs, price points, FAQs, reports, geographic details, stories, and multimedia—for external-facing organizational needs.
• Proactively identify and disseminate significant project developments, funding opportunities, stories, and updated impact information; anticipate information gaps and work with Programs teams and implementing partners, as appropriate, to obtain additional context, data, geographic detail, visuals, or documentation.
• Identify compelling project results, stories, multimedia, case-study opportunities, and other content that can strengthen how IDEA communicates its programs and impact.
• Synthesize complex project reports, organizational updates, and field information into concise internal briefs and source packages for donor, marketing, communications, and other external-facing uses.
• Coordinate with Marketing and Communications on project-related materials and campaigns, providing and verifying the information, stories, multimedia, and other assets needed for development.
• Review project-related materials for programmatic accuracy and currency, coordinate appropriate Programs validation, and identify outdated or incomplete information requiring updates.
• Develop and maintain a centralized, user-friendly repository of current project information and multimedia, with systems for tracking sources and currency so reliable information and assets can be efficiently identified and reused.
• Identify recurring information needs, gaps, and workflow bottlenecks and recommend improvements to project resources and cross-functional information flow.

Requirements

• Bachelor’s degree in international development, program management, communications, or a related field, or equivalent professional experience.
• Experience in international development, program communications, knowledge management, or a related field, with strong cross-functional collaboration skills.
• Strong research and synthesis skills, with the ability to navigate complex project reports, data, and media and quickly identify what is accurate, current, and useful.
• Strong judgment and the ability to identify compelling project results, stories, visuals, developments, and opportunities.
• Strong audience awareness, with the ability to anticipate questions and identify information gaps.
• Proactive and curious, with a demonstrated ability to ask strong follow-up question
• Strong cross-functional communication and collaboration skills, with the ability to connect Program information with the needs of Fund Development, Marketing, and Communications..
• Excellent organization, information management, and follow-through, with the ability to manage multiple requests, deadlines, stakeholders, and information sources.
• Experience working with knowledge-management, or digital-asset-management systems preferred.
• Familiarity with humanitarian and development programming required.