Responsibilities

• Serve as the primary marketing point of contact for assigned accounts, building and maintaining strong relationships with clients, partners, and stakeholders
• Collaborate with internal teams and external stakeholders to develop and execute strategies that align with program goals and ensure successful project delivery
• Oversee program marketing initiatives end-to-end, providing leadership and ensuring alignment with organizational strategy, timelines, deliverables, and cross-functional coordination
• Organize and lead regular meetings to review program progress, set agendas, assign action items, and ensure timely follow-up
• Prepare reports, dashboards, and summaries that provide insights into program performance, engagement, and outcomes
• Proactively identify risks, opportunities, and areas for improvement, ensuring continuous optimization of account performance
• Oversee the creation and dissemination of program communications, including digital content, campaigns, events, and outreach initiatives
• Support the planning and execution of program-related events to enhance engagement, visibility, and member experience
• Represent the organization at conferences and industry events to promote programs and strengthen relationships
• Guide team members in research and outreach efforts to identify and engage new opportunities, partners, and stakeholders

Requirements

• Bachelor’s degree in Business, Marketing, Communications, or a related field
• 3–7 years of experience in account management, program management, marketing, or client success
• Strong project management and organizational skills with the ability to manage multiple priorities
• Excellent communication, presentation, and stakeholder management abilities
• Experience working cross-functionally in a fast-paced environment
• Familiarity with CRM systems and marketing tools (e.g., Salesforce, HubSpot, marketing automation platforms)
• Experience supporting events, outreach initiatives, or community engagement preferred
• Travel for this position is estimated up to ≤3 5%
• Experience with marketing automation software, such as Salesforce, WordPress, Zoom/ZoomGov, and HubSpot
• Understanding of social media platforms, from a creative and operational perspective

Preferred

• Experience with marketing automation software, such as Salesforce, WordPress, Zoom/ZoomGov, and HubSpot
• Understanding of social media platforms, from a creative and operational perspective
• Prior experience working with the Department of War (DoW)

Benefits

• Health Insurance: Medical and dental – company pays 92% of premiums for individual coverage and for family coverage
• Vision Insurance: Fully covered
• Retirement Plans: 401(k) with employer match up to 4%
• Paid Time Off: Paid sick and safe leave, paid floating holidays, and generous vacation
• Basic Life & AD&D policy company paid
• Voluntary Life
• Flexible & remote work structure
• Wellness reimbursement plan & mental health support
• Community sponsorships
• Donation matching