Program Manager, KFC Brand Experience
Plano, TX (Hybrid)
Posted 3 weeks ago
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Job Description
The Program Manager, Brand Experience supports the Head of Brand Experience by owning the structure, alignment, and delivery of complex, cross-functional initiatives.
This role has two primary areas of responsibility:
- Owning the Brand Experience team’s PMO workstream during market launches – Drive the rollout of Australia’s migration to the Byte platform as the first market launch, while developing reusable artifacts and playbooks to streamline future market launches.
- Managing the Brand Experience portfolio – Own the planning, structure, and execution of the Brand Experience team’s ongoing workstreams, ensuring clear timelines, priorities, and alignment across teams.
The Program Manager works closely with Product, Engineering, Design, Martech, Loyalty, Analytics, Market teams, and external partners to translate strategy into execution and keep initiatives on track.
KFC Europe
From the centre of the continent to the remote (and not-so-remote) coasts and islands, KFC Pan Europe is the iconic chicken restaurant brand with a unique history of innovation and success. Always original, our passion is high-quality, finger lickin’ good chicken. Yes, we also have a secret recipe. No, we can’t share it. What we can share is our heart-led, welcoming culture, where you can be your best self, make a difference and have fun. We’re part of Yum! Brands, Inc.—collaborating across the world with our sister brands, Taco Bell, Pizza Hut and The Habit Burger Grill. KFC Pan Europe has three business units: Western Europe, Central & Eastern Europe and France. With more than 30 official languages in 150 different franchises, connecting with us is easier than ever. If you really want to do the math, we’ve also got 2,200 restaurants in 40 countries. Either way, we keep it original. For us, the future is all about connecting food traditions and tomorrow’s technology to innovate customer experiences, our global brand and the best fried chicken you’ve ever tasted. We exist to feed people’s potential, valuing personal development and an inclusive culture. This also means having a keen social purpose and investing in mentorship, upskilling and food security. Creating opportunities for the most underserved and vulnerable groups in our communities helps grow new roots and strengthen bonds. We want our people to be their best selves. So, we invest in skills, resources and each other. At our Pan Europe Academy, we develop leadership and train all levels of restaurant and corporate employees. From Employee Resource Groups (ERGs) to Individual Development Plans, we build meaningful careers that have real impact. The bottom line? We bring it. Curious? We hope so. Bring your spark, your spice and your original story. At KFC Pan Europe, we’re grounded in winning, celebrating, recognizing, welcoming and belonging. We've got a big table. You have a seat at it.
