Responsibilities

• Media Relations & Public Relations - Serve as the primary liaison with external PR agencies, overseeing agency-led outreach to ensure alignment with organizational strategy, messaging, and priorities
• Media Relations & Public Relations - Lead the development, review, and execution of press releases, media statements, and announcements related to clinical programs, quality outcomes, leadership updates, and organizational milestones
• Media Relations & Public Relations - Build and maintain relationships with local, regional, and national media outlets, including healthcare trade publications
• Media Relations & Public Relations - Track media coverage, maintain media lists, and report on earned media performance and trends
• Media Relations & Public Relations - Support proactive storytelling to highlight patient care excellence, innovation, workforce achievements, and community impact
• Team Leadership - Builds and leads a superior team by selecting, developing, and evaluating personnel to ensure the efficient operation of the Communication and Public Relations function/process.
• Executive & Leadership Communications - Draft and refine executive talking points, briefing materials, speeches, presentations, and Q&A documents for public appearances and media engagements
• Executive & Leadership Communications - Support executives and clinical leaders in preparation for interviews, panels, conferences, and community events
• Executive & Leadership Communications - Provide strategic counsel to senior leaders on communications approach, messaging, and stakeholder considerations
• Crisis & Issues Management - Support the development and execution of crisis communications plans in coordination with legal, compliance, and clinical leadership

Requirements

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field preferred
• Minimum of five years of progressive experience in communications, public relations, or media relations; healthcare or mission-driven organization experience required
• Minimum of two years supervisory experience, required
• Proven ability to write, edit, and tailor content for diverse audiences, including press releases, executive communications, talking points, speeches, announcements, digital content, and thought leadership
• Demonstrated success in media relations, including pitching stories, securing earned media, and managing reporter relationships
• Experience supporting or leading crisis communications, including rapid response, message coordination, and executive advisement
• Strong project management skills with the ability to manage multiple priorities, timelines, and approvals in a fast-paced healthcare environment
• Collaborative, detail-oriented, and comfortable working across departments such as clinical operations, HR, legal, compliance, and executive leadership
• Knowledge of healthcare systems, patient-facing services, regulatory considerations (e.g., HIPAA), and community health issues preferred

Preferred

• Bachelor’s degree preferred
• Knowledge of healthcare systems, patient-facing services, regulatory considerations (e.g., HIPAA), and community health issues preferred