Responsibilities

• In this role, you will enhance client relationships by consistently delivering programmatic strategies that achieve client business objectives.
• Your strategic guidance and expertise will lead the cross-functional team to the successful execution of client programs that enhance return on investment, identify new opportunities for revenue growth, and expand market share.
• Your efforts in optimizing internal processes and ensuring operational efficiency will result in streamlined campaign execution and increased scalability.
• Through your focus on insights and performance monitoring, you will provide clients with valuable insights that drive decision-making and program optimization.
• Ultimately, your contributions will not only drive client satisfaction and retention but also reinforce Epsilon's reputation as a leader in personalized media solutions.
• Collaborate with the digital media team to understand client goals, consumer behavior, marketing principles, and Epsilon offerings to develop campaign and messaging recommendations.
• Use Epsilon's comprehensive digital media solutions-encompassing programmatic display, video, OTT/CTV, and streaming audio-to develop and implement strategies that meet client needs and drive growth.
• Develop and handle client roadmaps in alignment with quarterly account forecasts, ensuring strategic integration with our digital media offerings.
• Find opportunities for program optimization and incremental revenue.
• Provide strategic insights to support account growth and partner with the Client Development Director to present new opportunities.

Requirements

• Bachelor's Degree or equivalent experience from four-year college or university is preferred.
• 4+ in Account Management or Project Management (digital marketing or interactive agency experience is a plus).
• Excellent client service competence, presentation and writing skills.
• Creative, self-starter, who thrives in a dynamic, fast-paced work environment.
• Ability to handle and prioritize multiple tasks and projects.
• Track record of working across an organization to get things done.
• Ability to learn quickly and think strategically.
• Proficient in Excel, Word, PowerPoint

Benefits

• Time to Recharge: Flexible time off (FTO), 15 paid holidays
• Time to Recover: Paid sick time
• Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling