Professional, Client Success

New York City, NY (Hybrid)

$64K/yr – $96K/yrMid LevelFull time

Posted 3 weeks ago

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Job Summary

Own cross-functional client programs from strategy to delivery, driving ROI and growth through data-led optimization and scalable processes.

  • Programmatic strategies that meet client objectives and unlock new revenue opportunities through scalable execution.
  • Lead cross-functional teams across creative, media, analytics, and tech to deliver campaigns efficiently.
  • Turn performance data into actionable insights to improve ROI and client retention.

Job Description

Responsibilities

  • In this role, you will enhance client relationships by consistently delivering programmatic strategies that achieve client business objectives.
  • Your strategic guidance and expertise will lead the cross-functional team to the successful execution of client programs that enhance return on investment, identify new opportunities for revenue growth, and expand market share.
  • Your efforts in optimizing internal processes and ensuring operational efficiency will result in streamlined campaign execution and increased scalability.
  • Through your focus on insights and performance monitoring, you will provide clients with valuable insights that drive decision-making and program optimization.
  • Ultimately, your contributions will not only drive client satisfaction and retention but also reinforce Epsilon's reputation as a leader in personalized media solutions.

Requirements

  • Bachelor's Degree or equivalent experience from four-year college or university is preferred.
  • 4+ in Account Management or Project Management (digital marketing or interactive agency experience is a plus).
  • Excellent client service competence, presentation and writing skills.
  • Creative, self-starter, who thrives in a dynamic, fast-paced work environment.
  • Ability to handle and prioritize multiple tasks and projects.
  • Track record of working across an organization to get things done.
  • Ability to learn quickly and think strategically.
  • Proficient in Excel, Word, PowerPoint

Preferred

  • Bachelor's Degree or equivalent experience from four-year college or university is preferred.
  • 4+ in Account Management or Project Management (digital marketing or interactive agency experience is a plus).
  • Proficient in Excel, Word, PowerPoint

Benefits

  • Flexible time off (FTO), 15 paid holidays
  • Paid sick time
  • Parental/new child leave, childcare & elder care assistance, adoption assistance
  • Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling
Epsilon logo

Epsilon

3.9 Glassdoor

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. The world’s leading brands use Epsilon to harmonize consumer engagement across their paid, owned and earned channels, leveraging capabilities that include data, identity resolution, customer data platforms, clean rooms, digital media, retail media, site personalization, direct mail, loyalty, email marketing and measurement. By applying artificial intelligence against privacy-centric consumer recognition–embedded in data-enriched analytic, marketing and media solutions–Epsilon allows marketers to bridge the divide between marketing and advertising technology, engaging consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Follow us on Instagram: @epsilonmarketing

Founded in 1969
Irving, Texas, US
11K employees (1,112 in marketing)
78% recommend to a friend
84% CEO approval

Traffic Signals

Monthly Visitors
2.2M
Monthly Google Ads Budget
$120.8K
Traffic Source Mix
Search
10.9%
Direct
68.9%
Referral
18.4%
Social
0.5%
Paid
1.2%

Headcount Trend

Current headcount: ~10.9K

Marketing Team

Marketing Team Size
737 (7% of company)
Median Career Experience
15 years
Median Tenure
6.3 years
Marketing Roles Posted (Last 30 Days)
1

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